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How do leaders use emotional labor?
11 references·2 citing·38 second hop
How do leaders use emotional labor? (2012)How do leaders use emotional labor?The SAGE handbook of leadership (2011)The SAGE handbook of leadersh…The role of character in ethical leadership research (2011)The role of character in ethi…Emotional labor and leadership: A threat to authenticity? (2009)Emotional labor and leadershi…Leading with emotional labor (2008)Leading with emotional laborAffect and emotion : new directions in management : theory and research (2008)Affect and emotion : new dire…Toward Understanding Emotional Management at Work: A Quantitative Review of Emotional Labor Research (2005)Toward Understanding Emotiona…Emotions in organizational behavior (2005)Emotions in organizational be…The dimensionality and antecedents of emotional labor strategies (2004)The dimensionality and antece…Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)Emotional Labor and Burnout: …Emotional Labor in Service Roles: The Influence of Identity (1993)Emotional Labor in Service Ro…The Managed Heart: Commercialization of Human Feeling (1984)The Managed Heart: Commercial…The price of wearing (or not wearing) the crown: The effects of loneliness on leaders and followers (2020)The price of wearing (or not …Sustaining emotional resilience for school leadership (2013)Sustaining emotional resilien…Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. (1996)The Ripple Effect: Emotional Contagion and its Influence on Group Behavior (2002)Leadership styles, emotion regulation, and burnout. (2015)What is Emotional Intelligence? (2015)Emotional intelligence, emotional labor, coach burnout, job satisfaction, and turnover intention in sport leadership (2017)The nature of human values (1973)Self-efficacy: the exercise of control (1997)Self-Efficacy: The Exercise of Control (1999)Just the Right Amount of Ethics Inspires Creativity: A Cross-Level Investigation of Ethical Leadership, Intrinsic Motivation, and Employee Creativity (2016)The entanglement of leader character and leader competence and its impact on performance (2016)Best practice recommendations for scale construction in organizational research: The development and initial validation of the Character Strength Inventory (CSI) (2017)The Presentation of Self in Everyday Life. (1956)Stress, appraisal, and coping (1985)The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY. (2003)Stress: Appraisal and Coping (2013)Organizational culture and leadership (1993)An Integrative Model Of Organizational Trust (1995)Out of control: A self-control perspective on the link between surface acting and abusive supervision. (2015)Emotional intelligence and authentic leadership: a meta-analysis (2018)Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)A Review and Synthesis of the Measurement Invariance Literature: Suggestions, Practices, and Recommendations for Organizational Research (2000)On the costs and benefits of emotional labor: A meta-analysis of three decades of research. (2011)The state of the heart: Emotional labor as emotion regulation reviewed and revised. (2017)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Leadership in the Plural (2012)Emotional Labor at a Crossroads: Where Do We Go from Here? (2015)Emotions in the Workplace (2017)Emotional labour and emotional exhaustion: Interpersonal and intrapersonal mechanisms (2007)Moving emotional labor beyond surface and deep acting (2011)The relationships between teachers’ emotional labor and their burnout and satisfaction: A meta-analytic review (2019)Doing Gender (1987)Rethinking authenticity in tourism experience (1999)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)IS EMOTIONAL LABOR MORE DIFFICULT FOR SOME THAN FOR OTHERS? A MULTILEVEL, EXPERIENCE‐SAMPLING STUDY (2009)A Multilevel Field Investigation of Emotional Labor, Affect, Work Withdrawal, and Gender (2011)The bright side of emotional labor (2015)
this work references cited by second hop

References

  • 1984The Managed Heart: Commercialization of Human Feeling8,746 cited
  • 1993Emotional Labor in Service Roles: The Influence of Identity3,271 cited
  • 2002Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”2,356 cited
  • 2004The dimensionality and antecedents of emotional labor strategies1,329 cited
  • 2011The SAGE handbook of leadership989 cited
  • 2009Emotional labor and leadership: A threat to authenticity?408 cited
  • 2008Leading with emotional labor405 cited
  • 2005Toward Understanding Emotional Management at Work: A Quantitative Review of Emotional Labor Research323 cited
  • 2005Emotions in organizational behavior192 cited
  • 2011The role of character in ethical leadership research83 cited
  • 2008Affect and emotion : new directions in management : theory and research81 cited

Cited by

  • 2013Sustaining emotional resilience for school leadership75 cited
  • 2020The price of wearing (or not wearing) the crown: The effects of loneliness on leaders and followers26 cited

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