Impact of HR Competencies on Employee’s Job Satisfaction

Irfan Ullah Khan

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Employee Performance and Management Job Satisfaction and Organizational Behavior Human Resource and Talent Management

Abstract

This study examines the role of human resource (HR) competencies on employee’s job satisfaction in telecom sector of Islamabad and Rawalpindi, Pakistan. Less amount of literature is found regarding the impact of organization architect and trust management on employee’s job satisfaction. For this purpose, data was collected from employees of Pakistani telecom sector. It was concluded that organization architect and trust management have positive impact on employees job satisfaction. This study is limited to only one sector and only region of Rawalpindi and Islamabad was considered. This study may help the industrial practitioners in retaining their work force, and for enhancing commitment to their work and also, organization and trust management would lead the company to generate integrity, regard and support among workers.

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1976The nature and causes of job satisfaction 1997Job Satisfaction: Application, Assessment, Causes, and Consequences 2001The job satisfaction-job performance relationship: A qualitative and quantitative review.1973Testing for competence rather than for "intelligence."1993JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, TURNOVER INTENTION, AND TURNOVER: PATH ANALYSES BASED ON META‐ANALYTIC FINDINGS 1982The Competent Manager: A Model for Effective Performance 2005A Strategic Framework for Customer Relationship Management 2002Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model

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