References

• 2001Talk of the Network: A Complex Systems Look at the Underlying Process of Word-of-Mouth1,997 cited
• 2002Turning telecommunications call details to churn prediction: a data mining approach460 cited
• 2003A novel evolutionary data mining algorithm with applications to churn prediction348 cited
• 2008Social ties and their relevance to churn in mobile telecom networks329 cited
• 2004Spreading activation models for trust propagation293 cited
• 2005Subscription fraud prevention in telecommunications using fuzzy rules and neural networks101 cited
• 2007Customer Churn Prediction Based on the Decision Tree in Personal Handyphone System Service72 cited
• 2004Data Mining Techniques on the Evaluation of Wireless Churn56 cited
• 2004An SVM based churn detector in prepaid mobile telephony29 cited

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