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If I ask, will they answer? : Evaluating public library reference service to gay and lesbian youth

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1994Flying a light aircraft: reference service evaluation from a user's viewpoint.86 cited

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2020Checking the Pulse of LGBTIQ+ Inclusion and Representation in the Academic Library: A Literature Review12 cited
2016Gender and Sexuality, Self-Identity, and Libraries: Readers’ Advisory as a Technique for Creative (Dis)Assembly

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12 cited

2015Developments in LGBTQ provision in secondary school library services since the abolition of Section 2812 cited

2011Out on the Web: The Relationship between Campus Climate and GLBT-related Web-based Resources in Academic Libraries11 cited

2019Reframing Reference for Marginalized Students: A Participatory Visual Study9 cited

2018“Finding the Lines to My People”8 cited