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Electronic Word-of-Mouth: Motives for and Consequences of Reading Customer Articulations on the Internet
16 references·16 citing·46 second hopsampled
Electronic Word-of-Mouth: Motives for and Consequences of Reading Customer Articulations on the Internet (2003)Electronic Word-of-Mouth: Motives for and…Research in Consumer Behavior (2012)Research in Consumer BehaviorGenerating positive word‐of‐mouth communication through customer‐employee relationships (2001)Generating positive word‐of‐m…Do We Really Need Multiple-Item Measures in Service Research? (2001)Do We Really Need Multiple-It…A Model of Consumer Choice of the Internet as an Information Source (2001)A Model of Consumer Choice of…Word-of-Mouth Processes within a Services Purchase Decision Context (2000)Word-of-Mouth Processes withi…Cognitive dissonance after purchase: A multidimensional scale (2000)Cognitive dissonance after pu…The Effect of Time Pressure on Consumer Choice Deferral (1999)The Effect of Time Pressure o…A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. (1999)A meta-analytic review of exp…Using LISREL for Structural Equation Modeling: A Researcher′s Guide (1998)Using LISREL for Structural E…Not just for the money: an economic theory of personal motivation (1997)Not just for the money: an ec…Characteristics of the Opinion Leader: A New Dimension (1990)Characteristics of the Opinio…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Product/Consumption-Based Aff…The Application and Misapplication of Factor Analysis in Marketing Research (1981)The Application and Misapplic…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…An Index of Factorial Simplicity (1974)An Index of Factorial Simplic…The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis (2019)The Effect of Electronic Word…The Marketing Effectiveness of Social Media in the Hotel Industry (2013)The Marketing Effectiveness o…The Impact of Interactive Corporate Social Responsibility Communication on Corporate Reputation (2013)The Impact of Interactive Cor…Social Media in Destination Choice: Distinctive Electronic Word-of-Mouth Dimensions (2013)Social Media in Destination C…Social media and international advertising: theoretical challenges and future directions (2013)Social media and internationa…Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage (2013)Can we get from liking to buy…The impact of electronic word of mouth on a tourism destination choice (2012)The impact of electronic word…Is This Review Believable? A Study of Factors Affecting the Credibility of Online Consumer Reviews from an ELM Perspective (2012)Is This Review Believable? A …The influences of electronic word‐of‐mouth message appeal and message source credibility on brand attitude (2011)The influences of electronic …When does electronic word-of-mouth matter? A study of consumer product reviews (2010)When does electronic word-of-…Vacationers and eWOM: Who Posts, and Why, Where, and What? (2010)Vacationers and eWOM: Who Pos…Social ties and online word of mouth (2009)Social ties and online word o…The effects of consumer knowledge on message processing of electronic word-of-mouth via online consumer reviews (2008)The effects of consumer knowl…Travel Blogs and the Implications for Destination Marketing (2007)Travel Blogs and the Implicat…Measuring Motivations for Online Opinion Seeking (2006)Measuring Motivations for Onl…Herding in online product choice (2006)Herding in online product cho…Governing the Commons: The Evolution of Institutions for Collective Action (1992)Collective Action and the Evolution of Social Norms (2000)Fairness and Retaliation: The Economics of Reciprocity (2000)The Theory of Economic Development (2003)Incentives and Prosocial Behavior (2006)A Theory of Cognitive Dissonance (2017)The Psychology of Interpersonal Relations. (1958)A Coefficient of Agreement for Nominal Scales (1960)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)The Power of Feedback (2007)Measuring Service Quality: A Reexamination and Extension (1992)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Examining the influence of online reviews on consumers' decision-making: A heuristic–systematic model (2014)Influence of parasocial relationship between digital celebrities and their followers on followers’ purchase and electronic word-of-mouth intentions, and persuasion knowledge (2018)Content Analysis: An Introduction to its Methodology. (1984)Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews (2010)The Role of Smartphones in Mediating the Touristic Experience (2011)Web reviews influence on expectations and purchasing intentions of hotel potential customers (2013)Content Analysis: An Introduction to Its Methodology (2019)Comparative fit indexes in structural models. (1990)Testing Structural Equation Models. (1994)A multi-stage model of word-of-mouth influence through viral marketing (2008)Use and Impact of Online Travel Reviews (2008)The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption (2016)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)Electronic word-of-mouth in hospitality and tourism management (2007)Advances in Consumer Research (2025)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)A SOCIAL CAPITAL THEORY OF CAREER SUCCESS. (2001)A short form of the metacognitions questionnaire: properties of the MCQ-30 (2003)Revisiting Sample Size and Number of Parameter Estimates: Some Support for the N:q Hypothesis (2003)Little Jiffy, Mark Iv (1974)Development and validation of a scale for measuring state self-esteem. (1991)Exploratory Factor Analysis: A Guide to Best Practice (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1974An Index of Factorial Simplicity14,857 cited
  • 1999A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation.7,172 cited
  • 1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
  • 1998Using LISREL for Structural Equation Modeling: A Researcher′s Guide2,007 cited
  • 1997Not just for the money: an economic theory of personal motivation1,955 cited
  • 2000Word-of-Mouth Processes within a Services Purchase Decision Context1,335 cited
  • 2001Do We Really Need Multiple-Item Measures in Service Research?736 cited
  • 1981The Application and Misapplication of Factor Analysis in Marketing Research605 cited
  • 2001Generating positive word‐of‐mouth communication through customer‐employee relationships506 cited
  • 1999The Effect of Time Pressure on Consumer Choice Deferral480 cited
  • 1990Characteristics of the Opinion Leader: A New Dimension375 cited
  • 2000Cognitive dissonance after purchase: A multidimensional scale366 cited
  • 2001A Model of Consumer Choice of the Internet as an Information Source

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290 cited
  • 2012Research in Consumer Behavior271 cited
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    • 2009Social ties and online word of mouth534 cited
    • 2010Vacationers and eWOM: Who Posts, and Why, Where, and What?521 cited
    • 2011The influences of electronic word‐of‐mouth message appeal and message source credibility on brand attitude452 cited
    • 2019The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis446 cited
    • 2006Herding in online product choice436 cited
    • 2012Is This Review Believable? A Study of Factors Affecting the Credibility of Online Consumer Reviews from an ELM Perspective409 cited
    • 2013Social media and international advertising: theoretical challenges and future directions396 cited
    • 2013The Impact of Interactive Corporate Social Responsibility Communication on Corporate Reputation367 cited
    • 2013Social Media in Destination Choice: Distinctive Electronic Word-of-Mouth Dimensions316 cited
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