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Total Quality Management: Is it a Fad, Fashion, or Fit?

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References

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Cited by

2003

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The importance of internal aspects in quality improvement

111 cited

2008Quality management and business excellence, customers and stakeholders101 cited

2000ISO 9000 series registration to business excellence: the migratory path72 cited

2016Exploring quality challenges and the validity of excellence models59 cited

201725 years of quality management research – outlines and trends56 cited

2006A comparison of five modern improvement approaches28 cited

2014Quality management in heavy duty manufacturing industry: TQM vs. Six Sigma27 cited

2015TQM implementation through ISO 9001: findings from Chinese construction firms in Nigeria27 cited

2010Application of the total quality management approach in a Spanish retailer: the case of Mercadona25 cited

2020Have the Reports of TQM’s Death Been Greatly Exaggerated? A Re-Examination of the Concept’s Historical Popularity Trajectory21 cited