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Cited by

• 2004Social Influence: Compliance and Conformity6,052 cited
• 2000The Network Structure Of Social Capital4,165 cited
• 2000Emotional regulation in the workplace: A new way to conceptualize emotional labor.3,497 cited
• 1990Impression management: A literature review and two-component model.3,330 cited
• 1993Emotional Labor in Service Roles: The Influence of Identity3,271 cited
• 1998Self-promotion as a risk factor for women: The costs and benefits of counterstereotypical impression management.1,511 cited
• 1998The Charismatic Relationship: A Dramaturgical Perspective965 cited
• 2006Emotional Intelligence, Cognitive Intelligence, and Job Performance872 cited
• 1999Citizenship and Impression Management: Good Soldiers or Good Actors?869 cited
• 1999Feminized management and backlash toward agentic women: The hidden costs to women of a kinder, gentler image of middle managers.867 cited
• 2005Out of Sight But Not Out of Mind: Managing Invisible Social Identities in the Workplace866 cited
• 1990Influence tactics, affect, and exchange quality in supervisor-subordinate interactions: A laboratory experiment and field study.861 cited
• 1992Nonverbal behavior and self-presentation.849 cited
• 2004