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• 2009From Government to Governance: Implications for Social Work Administration42 cited
• 2016Managing relationships and communications in higher education efficiently through digital social networks: The importance of the relational coordination model39 cited
• 2015Examining the neoliberal discourse of accountability: The case of Hong Kong’s social service sector35 cited
• 2018Social Work Management Practice, 1917–2017: A History to Inform the Future28 cited
• 2011Preparing Tomorrow's Leaders and Administrators: Evaluating a Course in Social Work Management25 cited
• 2008Training Supervisors of Practitioners: Analysis of Efficacy19 cited
• 2015REVISITING THE ESOTERIC QUESTION: CAN NON-SOCIAL WORKERS MANAGE AND SUPERVISE SOCIAL WORKERS?16 cited
• 2009Social Work Administration Revisited16 cited
• 2004Assessing Recent Textbooks and Casebooks in Human Service Administration14 cited
• 2014Ethical Guidelines for Social Work Supervisors in Rural Settings8 cited
• 2007Practitioners' Voices7 cited
• 2016Looking for Social Work Values and Ethics in the Textbooks of Social Services Administration Over the Past 50 Years (1965–2014)5 cited
• 2018Management functions of frontline social workers supervising social auxiliary workers5 cited