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Churn Prediction Model in Retail Banking Using Fuzzy C-Means Algorithm
8 references·4 citing·48 second hop
Churn Prediction Model in Retail Banking Using Fuzzy C-Means Algorithm (2009)Churn Prediction Model in Retail Banking …What's In A Name? Malay Seals As Onomastic Sources (2018)What's In A Name? Malay Seals…Customer churn prediction – a case study in retail banking (2010)Customer churn prediction – a…Handling class imbalance in customer churn prediction (2008)Handling class imbalance in c…Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques (2008)Churn Prediction in Subscript…Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department (2007)Separating financial from com…Computer assisted customer churn management: State-of-the-art and future trends (2005)Computer assisted customer ch…Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management (2004)Data Mining Techniques: For M…Customer attrition analysis for financial services using proportional hazard models (2003)Customer attrition analysis f…Hybrid Features for Churn Prediction in Mobile Telecom Networks with Data Constraints (2020)Hybrid Features for Churn Pre…Churn Prediction for Savings Bank Customers: A Machine Learning Approach (2020)Churn Prediction for Savings …Retail store churn and performance – The moderating role of sales amplitude and unpredictability (2019)Retail store churn and perfor…Profit Maximization Analysis Based on Data Mining and the Exponential Retention Model Assumption with Respect to Customer Churn Problems (2015)Profit Maximization Analysis …Better Decisions through Science (2000)An experimental comparison of ensemble of classifiers for bankruptcy prediction and credit scoring (2008)Do We Know Who Will Drop Out?: A Review of the Predictors of Dropping out of High School: Precision, Sensitivity, and Specificity (2013)A comparative study on base classifiers in ensemble methods for credit scoring (2016)Customer satisfaction, customer retention, and market share (1993)Understanding customer relationship management (CRM) (2003)The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services (2004)Customer churn prediction in telecommunications (2011)Retention Futility: Targeting High-Risk Customers Might be Ineffective (2017)Customer churn prediction system: a machine learning approach (2021)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Customer Switching Behavior in Service Industries: An Exploratory Study (1995)The Behavioral Consequences of Service Quality (1996)Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques (2006)Building comprehensible customer churn prediction models with advanced rule induction techniques (2010)A Decision-Theoretic Generalization of On-Line Learning and an Application to Boosting (1997)Benchmarking state-of-the-art classification algorithms for credit scoring (2003)Modeling Customer Lifetime Value (2006)Evaluating multiple classifiers for stock price direction prediction (2015)A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees (2018)Customer churn prediction in telecom using machine learning in big data platform (2019)Marketing Research: Methodological Foundations (1977)Zero defections: quality comes to services. (1990)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Consumer finance: challenges for operational research (2009)Customer attrition in retailing: An application of Multivariate Adaptive Regression Splines (2013)Data-driven agent-based exploration of customer behavior (2017)The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration (2003)Defection Detection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models (2006)Data mining with big data (2013)A Novel Decision Tree Based on Profit Variance Maximization Criterion for Customer Churn Problem (2018)Incorporating usage data for B2B churn prediction modeling (2024)Measurement of Inequality of Incomes (1921)Marketing metrics: the definitive guide to measuring marketing performance (2010)Adaptive XGBOOST Hyper Tuned Meta Classifier for Prediction of Churn Customers (2022)Enhancing Customer Churn Prediction in Digital Banking using Ensemble Modeling (2022)Optimized churn prediction using ensemble-based feature selection via second-order cone programming (2025)Customer Switching Behavior in Online Services: An Exploratory Study of the Role of Selected Attitudinal, Behavioral, and Demographic Factors (2001)An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry (2003)Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting (2004)Churn prediction with Linear Discriminant Boosting algorithm (2008)Predicting churn in mobile free-to-play games (2016)Application of data mining techniques in customer relationship management: A literature review and classification (2008)A comparison of machine learning techniques for customer churn prediction (2015)Using Data Sciences in Digital Marketing: Framework, methods, and performance metrics (2020)Genetic algorithm based neural network approaches for predicting churn in cellular wireless network services (2008)Improved marketing decision making in a customer churn prediction context using generalized additive models (2009)Employee churn prediction (2010)
this work references cited by second hop

References

  • 2018What's In A Name? Malay Seals As Onomastic Sources1,483 cited
  • 2004Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management1,226 cited
  • 2008Handling class imbalance in customer churn prediction552 cited
  • 2003Customer attrition analysis for financial services using proportional hazard models430 cited
  • 2005Computer assisted customer churn management: State-of-the-art and future trends340 cited
  • 2008Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques123 cited
  • 2007Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department64 cited
  • 2010Customer churn prediction – a case study in retail banking24 cited

Cited by

  • 2020Churn Prediction for Savings Bank Customers: A Machine Learning Approach20 cited
  • 2015Profit Maximization Analysis Based on Data Mining and the Exponential Retention Model Assumption with Respect to Customer Churn Problems19 cited
  • 2019Retail store churn and performance – The moderating role of sales amplitude and unpredictability19 cited
  • 2020Hybrid Features for Churn Prediction in Mobile Telecom Networks with Data Constraints8 cited

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