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Abstimmungsprobleme in Dienstleistungsbeziehungen · Study

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ArticleAbstimmungsprobleme in Dienstleistungsbeziehungen

Margit Weihrich2003

Article2003

Abstimmungsprobleme in Dienstleistungsbeziehungen

Margit Weihrich · Wolfgang Dunkel

51 citations·0/0 files stored·KZfSS Kölner Zeitschrift für Soziologie und Sozialpsychologie

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Service and Product Innovation Customer Service Quality and Loyalty Outsourcing and Supply Chain Management

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References

1984The Managed Heart: Commercialization of Human Feeling 1960The Strategy of Conflict 1985Clio and the economics of QWERTY 1983The Managed Heart 1987The Economics of Rights, Co-operation and Welfare.1994Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life.1977The Emergence of Norms 1994Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life.

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Year2003

Typearticle

Published2003-12-01

VenueKZfSS Kölner Zeitschrift für Soziologie und Sozialpsychologie

ISSN-L0023-2653

Languagede

Citations51

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/s11577-003-0120-7

openalex_workW1563770545

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