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Examining the Use of Social Media in Customer Co- Creation: A Blog Mining Study
16 references·0 citing·42 second hop
Examining the Use of Social Media in Customer Co- Creation: A Blog Mining Study (2013)Examining the Use of Social Media in Cust…Social media competitive analysis and text mining: A case study in the pizza industry (2013)Social media competitive anal…From Social Media to Social Product Development: The Impact of Social Media on Co-Creation of Innovation (2012)From Social Media to Social P…Business Intelligence in BLOGS: Understanding Consumer Interactions and Communities1 (2012)Business Intelligence in BLOG…Value co-creation in service logic: A critical analysis (2011)Value co-creation in service …Social media? Get serious! Understanding the functional building blocks of social media (2011)Social media? Get serious! Un…Co-Creation in Virtual Worlds: The Design of the User Experience1 (2011)Co-Creation in Virtual Worlds…Co-Creation: Toward a Taxonomy and an Integrated Research Perspective (2010)Co-Creation: Toward a Taxonom…Users of the world, unite! The challenges and opportunities of Social Media (2009)Users of the world, unite! Th…The Psychological Effects of Empowerment Strategies on Consumers’ Product Demand (2009)The Psychological Effects of …Interactions in virtual customer environments: Implications for product support and customer relationship management (2007)Interactions in virtual custo…Reducing the risks of new product development (2006)Reducing the risks of new pro…Collaborating to create: The Internet as a platform for customer engagement in product innovation (2005)Collaborating to create: The …The future of competition: co-creating unique value with customers (2004)The future of competition: co…Co‐creating unique value with customers (2004)Co‐creating unique value with…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Value co-production: intellectual origins and implications for practice and research (1999)Value co-production: intellec…Uses and Gratifications Research (1973)Beyond the hype: Big data concepts, methods, and analytics (2014)Social media research: Theories, constructs, and conceptual frameworks (2014)What do Airbnb users care about? An analysis of online review comments (2018)The social psychology of organizing (1969)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)How Brand Community Practices Create Value (2009)Strategic management a stakeholder approach (2010)Critical service logic: making sense of value creation and co-creation (2012)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Evolving to a New Dominant Logic for Marketing (2003)Service Research Priorities in a Rapidly Changing Context (2015)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Building Theories from Case Study Research (1989)Qualitative Data Analysis: An Expanded Sourcebook (1994)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Discovery of Grounded Theory (2017)The Strength of Weak Ties (1973)The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits (1999)A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication (2013)Social Media in Tourism and Hospitality: A Literature Review (2013)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co-creation and the new landscapes of design (2008)The Presentation of Self in Everyday Life. (1956)Efficient Capital Markets: A Review of Theory and Empirical Work (1970)EFFICIENT CAPITAL MARKETS: A REVIEW OF THEORY AND EMPIRICAL WORK* (1970)The sharing economy: Why people participate in collaborative consumption (2015)Governing the Commons (1990)Governing the Commons: The Evolution of Institutions for Collective Action (1992)Bowling alone: the collapse and revival of American community (2000)Introduction to the Special Issue Social Commerce: A Research Framework for Social Commerce (2011)Introduction to the Special Issue —Social Media and Business Transformation: A Framework for Research (2013)Theory of value co-creation: a systematic literature review (2014)Managing the co-creation of value (2007)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)A Strategic Framework for Customer Relationship Management (2005)Consumer engagement in a virtual brand community: An exploratory analysis (2011)
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References

  • 2009Users of the world, unite! The challenges and opportunities of Social Media19,104 cited
  • 2004Co-creation experiences: The next practice in value creation6,671 cited
  • 2011Social media? Get serious! Understanding the functional building blocks of social media5,200 cited
  • 2004Co‐creating unique value with customers2,517 cited
  • 2004The future of competition: co-creating unique value with customers2,174 cited
  • 2011Value co-creation in service logic: A critical analysis1,625 cited
  • 2005Collaborating to create: The Internet as a platform for customer engagement in product innovation1,406 cited
  • 1999Value co-production: intellectual origins and implications for practice and research934 cited
  • 2013Social media competitive analysis and text mining: A case study in the pizza industry921 cited
  • 2010Co-Creation: Toward a Taxonomy and an Integrated Research Perspective778 cited
  • 2007Interactions in virtual customer environments: Implications for product support and customer relationship management687 cited
  • 2009The Psychological Effects of Empowerment Strategies on Consumers’ Product Demand611 cited
  • 2011Co-Creation in Virtual Worlds: The Design of the User Experience1518 cited
  • 2006Reducing the risks of new product development511 cited

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  • 2012Business Intelligence in BLOGS: Understanding Consumer Interactions and Communities1347 cited
  • 2012From Social Media to Social Product Development: The Impact of Social Media on Co-Creation of Innovation246 cited
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