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Quality Management for Organizational Excellence: Introduction to Total Quality
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  • 2019Quality Culture of Manufacturing Enterprises: A Possible Way to Adaptation to Industry 4.0103 cited
  • 2013“Human Quality Treatment”: Five Organizational Levels81 cited
  • 2020The mediating influence of organisational cultural practices in successful lean management implementation.65 cited
  • 2018Impacts of ISO 9000 on Greek SMEs business performance58 cited
  • 2018Organizational Excellence: Approaches, Models and Their Use at Czech Organizations47 cited
  • 2019The Influence of Service Quality, Institutional Reputation, Students’ Satisfaction on Students’ Loyalty in Higher Education Institution43 cited
  • 2018Critical success factors for Lean implementation in IT outsourcing relationships37 cited
  • 2017An empirical validation of integrated manufacturing business excellence model30 cited
  • 2016Students’ Satisfaction on Academic Services in Higher Education Using Importance-Performance Analysis26 cited
  • 2011Repentance and Continuous Improvement: Ethical Implications for the Modern Leader24 cited
  • 2015Review of 5S methodology and its contributions towards manufacturing performance24 cited
  • 2012Relationships among Total Quality Management Practices: An Empirical Study in Turkish Industry23 cited
  • 2024Managing global supply chain teams: human resource strategies for effective collaboration and performance

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23 cited
  • 2017The Implementation of Quality Function Deployment (QFD) in Tire Industry17 cited
  • 2015Investigating the Effect of Total Quality Management Practices on Organizational Performance in the Jordanian Banking Sector15 cited
  • 2022Assessing quality performance through seven total quality management practices15 cited