Is it really a mediating construct?

Abubakr M.T. Suliman

95 citations0/0 files storedJournal of Management Development

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Employee Performance and Management Job Satisfaction and Organizational Behavior Human Resource and Talent Management

Abstract

This paper aims at exploring the mediating role of organizational commitment that continues to be one of the most controversial issues in HRM. Using a self‐administered questionnaire, 1,000 employees from 20 industrial companies were randomly selected and surveyed in order to examine this mediating role. The results revealed that organizational commitment and its two factors (normative and continuance commitment) play different roles in mediating the relationship between perceived work climate and performance, as rated by the employees themselves and their immediate supervisors. The implications of the results for both managers and researchers are also discussed in the paper.

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References

1994The Commitment-Trust Theory of Relationship Marketing 1990A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.1984Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover.1982Employee—Organization Linkages: An Introduction 1995Remaining in an Abusive Relationship: An Investment Model Analysis of Nonvoluntary Dependence 1991CULTURAL RELATIVITY IN ACTION: A COMPARISON OF SELF‐RATINGS MADE BY CHINESE AND U.S. WORKERS

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2004The relative influence of organisational commitment and job satisfaction on service quality of customer‐contact employees in banking call centres 2007Linking rewards to commitment: an empirical investigation of four UK call centres 2011The relationship between high‐commitment HRM and knowledge‐sharing behavior and its mediators 2016The effects of transformational leadership and organizational commitment on hotel departmental performance 2011Career attitudes and success of managers: the impact of chance event, protean, and traditional careers 2010The Mediating Effects of Job Satisfaction on Role Stressors and Affective Commitment

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