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Hi fans! Tell us your story! (2012)Hi fans! Tell us your story!Reputation management: the key to successful public relations and corporate communication (2011)Reputation management: the ke…Measuring stewardship in public relations: A test exploring impact on the fundraising relationship (2009)Measuring stewardship in publ…Engaging stakeholders through social networking: How nonprofit organizations are using Facebook (2009)Engaging stakeholders through…The Good, the Bad, and the Ugly: Perceptions of Public Relations Practitioners (2004)The Good, the Bad, and the Ug…Stewardship: The Fifth Step in the Public Relations Process (2001)Stewardship: The Fifth Step i…Theorizing CSA’s impact on nonprofit stewardship: New challenges for ethical corporate partnerships and issue engagement (2023)Theorizing CSA’s impact on no…A webometric network analysis of electronic word of mouth (eWOM) characteristics and machine learning approach to consumer comments during a crisis (2020)A webometric network analysis…Brand Crisis-Sentiment Analysis of User-Generated Comments About @Maggi on Facebook (2018)Brand Crisis-Sentiment Analys…The Issue Arena of a Corporate Social Responsibility Crisis – The Volkswagen Case in Twitter (2016)The Issue Arena of a Corporat…Perceptions of thanks in the workplace (2016)Perceptions of thanks in the …Examining the impact of negative, user-generated content on stakeholders (2015)Examining the impact of negat…Bach, Beethoven, and benefactors: Facebook engagement between symphonies and their stakeholders (2015)Bach, Beethoven, and benefact…Handbook of public relations (2001)Explicating Relationship Management as a General Theory of Public Relations (2003)Applying relationship management theory to the fundraising process for individual donors (2008)The Governance of Nonprofit Organizations (2011)Managing For Results (2012)CSR as Organization–Employee Relationship Management Strategy (2014)The Influence of Source Credibility on Communication Effectiveness (1951)Persuasion theory and research (1990)Public relations: Strategies and tactics (1992)PR goes to the movies: The image of public relations improves from 1996 to 2008 (2009)The double‐edged sword of legitimacy in public relations (2011)Conceptual Foundations of Public Interest Communications (2017)Measuring the Involvement Construct (1985)Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives (2004)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Communicating corporate social responsibility (CSR) on social media (2018)Prophylactic Versus Therapeutic Inoculation Treatments for Resistance to Influence (2019)Crisis management on social media: Effect of pre-crisis inoculation strategy and midst-crisis organizational interactivity (2022)Building dialogic relationships through the world wide web (1998)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Keeping up with the digital age: How the American Red Cross uses social media to build relationships (2011)Engaging stakeholders through Twitter: How nonprofit organizations are getting more out of 140 characters or less (2012)A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead (2007)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Social interaction via new social media: (How) can interactions on Twitter affect effectual thinking and behavior? 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this work references cited by second hop

References

  • 2009Engaging stakeholders through social networking: How nonprofit organizations are using Facebook1,127 cited
  • 2011Reputation management: the key to successful public relations and corporate communication231 cited
  • 2001Stewardship: The Fifth Step in the Public Relations Process121 cited
  • 2009Measuring stewardship in public relations: A test exploring impact on the fundraising relationship98 cited
  • 2004The Good, the Bad, and the Ugly: Perceptions of Public Relations Practitioners46 cited

Cited by

  • 2015Examining the impact of negative, user-generated content on stakeholders36 cited
  • 2018Brand Crisis-Sentiment Analysis of User-Generated Comments About @Maggi on Facebook32 cited
  • 2016Perceptions of thanks in the workplace32 cited
  • 2016The Issue Arena of a Corporate Social Responsibility Crisis – The Volkswagen Case in Twitter19 cited
  • 2020A webometric network analysis of electronic word of mouth (eWOM) characteristics and machine learning approach to consumer comments during a crisis15 cited
  • 2023Theorizing CSA’s impact on nonprofit stewardship: New challenges for ethical corporate partnerships and issue engagement12 cited
  • 2015Bach, Beethoven, and benefactors: Facebook engagement between symphonies and their stakeholders11 cited

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