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The relative efficiency of quality management practices
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The relative efficiency of quality management practices (2004)The relative efficiency of quality manage…The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation (2000)The Effects of Total Quality …The relationship between total quality management practices and operational performance (1999)The relationship between tota…TQM impact on quality conformance and customer satisfaction: A causal model (1998)TQM impact on quality conform…The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation (1998)The Effects of Total Quality …The New Economics: For Industry, Government, Education (1996)The New Economics: For Indust…Identification of the Critical Factors of TQM* (1996)Identification of the Critica…Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…Data Envelopment Analysis: Theory, Methodology, and Applications (1994)Data Envelopment Analysis: Th…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services (1992)Juran on Quality by Design: T…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)Some Models for Estimating Te…Out of the Crisis (1982)Out of the CrisisMeasuring the efficiency of decision making units (1978)Measuring the efficiency of d…Total quality control (1961)Total quality controlCoefficient Alpha and the Internal Structure of Tests (1951)Arcs of integration: an international study of supply chain strategies (2001)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)The Measurement of Productive Efficiency (1957)General competitive analysis (1971)A Procedure for Ranking Efficient Units in Data Envelopment Analysis (1993)A slacks-based measure of efficiency in data envelopment analysis (2001)Theory of Cost and Production Functions (2015)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables (1989)The relationship between total quality management practices and their effects on firm performance (2003)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Firm resources and sustained competitive advantage (2004)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Whence Consumer Loyalty? (1999)Role congruity theory of prejudice toward female leaders. (2002)Assessing the impact of organizational practices on the relative productivity of university technology transfer offices: an exploratory study (2002)Estimation and inference in two-stage, semi-parametric models of production processes (2005)Handbook on Constructing Composite Indicators (2005)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)A slacks-based measure of super-efficiency in data envelopment analysis (2002)The Economic Design of Control Charts: A Unified Approach (1986)Customer Contributions to Quality: A Different View of the Customer-Oriented Firm (1996)Integrating environmental issues into the mainstream: an agenda for research in operations management (1999)
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References

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  • 1984Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis16,854 cited
  • 1982Out of the Crisis7,297 cited
  • 1994Data Envelopment Analysis: Theory, Methodology, and Applications2,893 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1961Total quality control1,571 cited
  • 1999The relationship between total quality management practices and operational performance1,532 cited
  • 1996The New Economics: For Industry, Government, Education1,449 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
  • 1998TQM impact on quality conformance and customer satisfaction: A causal model623 cited
  • 1992Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services609 cited
  • 2000The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation

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534 cited
  • 1998The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation516 cited
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