Managing Employee Relations in the Hotel and Catering Industry

Rosemary E. Lucas

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Employee Performance and Management Human Resource and Talent Management Hospitality and Tourism Education

Abstract

Offers an insight into issues within employee relations, with especial reference to the hospitality industry. This text incorporates previously unpublished data, and provides cases and summary points at the end of each chapter.

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2002Repairing innovation defectiveness in tourism 2003The Interlocking of Gender with Nationality, Race, Ethnicity and Class: the Narratives of Women in Hotel Work 2001The Dynamics of Informality: Employment Relations in Small Firms and the Effects of Regulatory Change 2007Stages in the economic globalization of tourism 2018The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment 2000Recruitment and training in small firms 2003The Impact of the National Minimum Wage in Small Firms 1997Youth, Gender and Part-Time Work - Students in the Labour Process

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