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Public performance measurement

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References

1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector4,540 cited
2003Why Measure Performance? Different Purposes Require Different Measures1,401 cited
1998The Question of Participation: Toward Authentic Public Participation in Public Administration702 cited
2018The Question of Participation: Toward Authentic Public Participation in Public Administration613 cited
1999Performance Measurement in Municipal Government: Assessing the State of the Practice491 cited
2007Performance Measurement: Getting Results487 cited
1993From Red Tape to Results: Creating a Government That Works Better and Costs Less470 cited
2000Performance Measurement in U.S. Counties: Capacity for Reform297 cited
1999Facilitating Community, Enabling Democracy: New Roles for Local Government Managers264 cited
1997Dealing with Cynical Citizens258 cited
1997Dealing with Cynical Citizens255 cited
2001Assessing Public Participation in U.S. Cities232 cited
2003Measuring Government in the Early Twentieth Century184 cited
1997Public Deliberation: An Alternative Approach to Crafting Policy and Setting Direction178 cited
1995Government Performance and Results Act of 1993

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153 cited

2004Performance Measurement and Improvement: an Assessment of the State of the Art133 cited

Cited by

2010Constructing performance measurement in the public sector146 cited
2011Measuring university performance using a knowledge‐based balanced scorecard75 cited
2011Explaining the Difference of Work Attitudes Between Public and Nonprofit Managers65 cited
2017Employee‐Driven Sustainability Performance Assessment in Public Organisations54 cited
2016Divergence and Convergence in the Diffusion of Performance Management in China54 cited
2011What is the Effect of Performance Measurement on Perceived Accountability Effectiveness in State and Local Government Contracts?52 cited
2018Analyzing the Complexity of Performance Information Use: Experiments with Stakeholders to Disaggregate Dimensions of Performance, Data Sources, and Data Types52 cited
2010Performance management in service operational settings: a selective literature examination48 cited
2008Integrating Performance Information into Legislative Budget Processes42 cited
2009Managing Performance at Local Government Level: The Cases of the City of Brisbane and the City of Melbourne40 cited
2021Democratic Governance: Examining the Influence of Citizen Participation on Local Government Performance in Vietnam37 cited
2020Performance information and learning effects on citizen satisfaction with public services30 cited
2011Citizen Involvement in Performance Measurement and Reporting26 cited
2011Joining public accountability and performance management: A case study of Lethbridge, Alberta25 cited
2009Determinants of public employees' performance: evidence from Ethiopian public organizations19 cited
2017Bureaucratic Readiness in Managing Local Level Participatory Governance: A Developing Country Context17 cited