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QUANTIFYING THE BUSINESS VALUE OF INFORMATION TECHNOLOGY: AN ILLUSTRATION OF THE 'BUSINESS VALUE LINKAGE' FRAMEWORK
11 references·3 citing·45 second hop
QUANTIFYING THE BUSINESS VALUE OF INFORMATION TECHNOLOGY: AN ILLUSTRATION OF THE 'BUSINESS VALUE LINKAGE' FRAMEWORK (1991)QUANTIFYING THE BUSINESS VALUE OF INFORMA…MAC—Philadelphia National Bank’s Strategic Venture in Shared ATM Networks (1990)MAC—Philadelphia National Ban…A Microeconomic Approach to the Measurement of Information Technology Value (1990)A Microeconomic Approach to t…Strategic Investment in Information Technology: An Empirical Study (1989)Strategic Investment in Infor…An evaluative framework for research on the performance effects of information technology investment (1989)An evaluative framework for r…Measuring Business Value of Information Technologies (1988)Measuring Business Value of I…Information Economics: Linking Business Performance to Information Technology (1988)Information Economics: Linkin…The evolution of retail EFT networks (1986)The evolution of retail EFT n…Information systems for sustainable competitive advantage (1986)Information systems for susta…The CIRRUS banking network (1985)The CIRRUS banking networkTHE DETAIL SCHEDULING OF A PART‐TIME WORK FORCE: A CASE STUDY OF TELLER STAFFING (1977)THE DETAIL SCHEDULING OF A PA…Parameter Estimation for a Multiplicative Competitive Interaction Model: Least Squares Approach (1974)Parameter Estimation for a Mu…The Role of Brand Loyalty on CRM Performance (2014)The Role of Brand Loyalty on …Gaining competitive advantage through customer value oriented management (2001)Gaining competitive advantage…Organizational knowledge and the Intranet (1998)Organizational knowledge and …An Application of the Shephard Duality Theorem: A Generalized Leontief Production Function (1971)On the Pooling of Time Series and Cross Section Data (1978)Analyzing Cost-Effectiveness of Organizations: The Impact of Information Technology Spending (1996)TOURISM AND HOTEL COMPETITIVENESS RESEARCH (2009)Theory of Cost and Production Functions (2015)The long-term effect of digital innovation on bank performance: An empirical study of SWIFT adoption in financial services (2017)Transaction-Cost Economics: The Governance of Contractual Relations (1979)A Model of Users’ Perspective on Change: The Case of Information Systems Technology Implementation1 (1991)IT competency and firm performance: is organizational learning a missing link? (2003)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)THE DISCOVERY OF GROUNDED THEORY: STRATEGIES FOR QUALITATIVE RESEARCH. By Barney G. Glaser and Anselm L. Strauss. Chicago: Aldine Publishing Company, 1967. 271 pp. $6.75 (1968)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Knowledge management strategy and its link to knowledge creation process (2002)An empirical investigation of KM styles and their effect on corporate performance (2003)Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003)Individual Choice Behavior (1962)Book Review: Marketing Management: Analysis, Planning and Control, Second Edition (1973)Design and Analysis of Simulated Consumer Choice or Allocation Experiments: An Approach Based on Aggregate Data (1983)Broader Product Line: A Necessity to Achieve Success? (1990)Building Models for Marketing Decisions (2000)A Theory of Cognitive Dissonance (1957)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study (2008)Understanding digital content marketing (2008)Consumers’ willingness to pay for green initiatives of the hotel industry (2011)A Theory of Cognitive Dissonance (2017)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Vertical Integration, Appropriable Rents, and the Competitive Contracting Process (1978)Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy (1986)A Strategic Analysis of Electronic Marketplaces (1991)Reducing Buyer Search Costs: Implications for Electronic Marketplaces (1997)Predicting Intention to Adopt Interorganizational Linkages: An Institutional Perspective1 (2003)The relationship between computerization and performance: A strategy for maximizing the economic benefits of computerization (1983)Alternative Measures of System Effectiveness: Associations and Implications (1985)Managing Investment in Information Technology: Mini Case Examples and Implications (1989)Measuring Information Technology's Indirect Impact on Firm Performance (2003)Why Do Customer Relationship Management Applications Affect Customer Satisfaction? (2005)Efficiency measurement for network systems: IT impact on firm performance (2009)Marketing in an Information-Intensive Environment: Strategic Implications of Knowledge as an Asset (1991)Continuous strategic alignment: Exploiting information technology capabilities for competitive success (1993)Discovering Potential and Realizing Value from Information Technology Investments (2000)Justifying Investments in New Information Technologies (1991)An Empirical Investigation of Net-Enabled Business Value1 (2004)Reconceptualizing System Usage: An Approach and Empirical Test (2006)Project Benefits Management in IT Projects–an Australian Perspective (2004)
this work references cited by second hop

References

  • 1974Parameter Estimation for a Multiplicative Competitive Interaction Model: Least Squares Approach484 cited
  • 1988Information Economics: Linking Business Performance to Information Technology448 cited
  • 1986Information systems for sustainable competitive advantage323 cited
  • 1990A Microeconomic Approach to the Measurement of Information Technology Value233 cited
  • 1989An evaluative framework for research on the performance effects of information technology investment192 cited
  • 1988Measuring Business Value of Information Technologies99 cited
  • 1990MAC—Philadelphia National Bank’s Strategic Venture in Shared ATM Networks89 cited
  • 1989Strategic Investment in Information Technology: An Empirical Study46 cited
  • 1977THE DETAIL SCHEDULING OF A PART‐TIME WORK FORCE: A CASE STUDY OF TELLER STAFFING44 cited
  • 1985The CIRRUS banking network19 cited
  • 1986The evolution of retail EFT networks18 cited

Cited by

  • 2001Gaining competitive advantage through customer value oriented management375 cited
  • 1998Organizational knowledge and the Intranet205 cited
  • 2014The Role of Brand Loyalty on CRM Performance22 cited

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