Improving Retention Among Public Child Welfare Workers

Tonya M. Westbrook · Alberta J. Ellett

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Social Work Education and Practice Job Satisfaction and Organizational Behavior Child Welfare and Adoption

Abstract

This study expands understanding of personal and organizational factors related to retention among public child welfare workers and supervisors from the personal experiences of highly competent, long-term employees, following the original terminology used by Ellett and Ellett (1997), we termed the committed survivors. A series of focus group interviews was completed with child welfare employees in urban, suburban, and rural settings. The results of the study are described in six sections: (a) Engagement and Involvement of Participants; (b) Reminiscence: Organizational; (c) Reminiscence: Societal; (d) Personal Characteristics; (e) Core Themes; and (f) Group Differences. Implications of the findings for local administrators, supervisors and higher-level administrators to enhance employee retention, and for social work educators are discussed.

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2015Job burnout and affective wellbeing: A longitudinal study of burnout and job satisfaction among public child welfare workers 2017Relational job characteristics and job satisfaction of public sector employees: When prosocial motivation and red tape collide 2008Individual and organizational factors in job retention in Kentucky's child welfare agency 2010Differential factors influencing public and voluntary child welfare workers' intention to leave 2010Commitment to child welfare work: What predicts leaving and staying?2013

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