SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Shopping in downtown
16 references·15 citing·27 second hop
Shopping in downtown (2013)Shopping in downtownThe Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…A measure of service quality for retail stores: Scale development and validation (1996)A measure of service quality …Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions (1994)An assessment of the relation…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …Refinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Representing and Testing Organizational Theories: A Holistic Construal (1982)Representing and Testing Orga…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…‘Stimuli Are All Around’—The Influence of Offline and Online Servicescapes in Customer Satisfaction and Repurchase Intention (2023)‘Stimuli Are All Around’—The …Linking atmospherics to shopping outcomes: The role of the desire to stay (2021)Linking atmospherics to shopp…The influence of atmospherics general interior variables on shoppers’ emotions and behavior (2020)The influence of atmospherics…The impact of grocery retail superstores location on the customer’s perceived quality of servicescape in Jordan (2020)The impact of grocery retail …The effect of design of restaurant on customer behavioral intentions (2020)The effect of design of resta…Proposing a new model for shopping centre attractiveness assessment by a Combination of Structural Equation Modelling (SEM) and Additive Ratio ASsessment (ARAS) (2020)Proposing a new model for sho…Examining the Effect of Shopping Mall Attributes in Predicting Tourist Shopping Satisfaction and Behavioral Intentions: Variation across Generation X and Y (2020)Examining the Effect of Shopp…The Attractiveness of a City-Centre Shopping Environment: Older Consumers’ Perspective (2019)The Attractiveness of a City-…Shopping cues: Conceptualization, scale development, and validation (2019)Shopping cues: Conceptualizat…Urban inclusivity through a service design framework (2018)Urban inclusivity through a s…The World Towns Framework: a call to action (2017)The World Towns Framework: a …Repositioning the high street: evidence and reflection from the UK (2017)Repositioning the high street…Explaining small-retailer patronage through social capital theory (2017)Explaining small-retailer pat…The more, the better? Why abundant information leads to unanticipated outcomes (2015)The more, the better? Why abu…The importance of atmospherics in the choice of hypermarkets and supermarkets (2015)The importance of atmospheric…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Evolving to a New Dominant Logic for Marketing (2003)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)How destination image and evaluative factors affect behavioral intentions? (2006)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)E-S-QUAL (2004)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Understanding Customer Experience Throughout the Customer Journey (2016)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 1982Representing and Testing Organizational Theories: A Holistic Construal2,062 cited
  • 1994An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,984 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1996A measure of service quality for retail stores: Scale development and validation1,921 cited
  • Cited by

    • 2020Examining the Effect of Shopping Mall Attributes in Predicting Tourist Shopping Satisfaction and Behavioral Intentions: Variation across Generation X and Y44 cited
    • 2021Linking atmospherics to shopping outcomes: The role of the desire to stay37 cited
    • 2020The influence of atmospherics general interior variables on shoppers’ emotions and behavior34 cited
    • 2020The effect of design of restaurant on customer behavioral intentions33 cited
    • 2023‘Stimuli Are All Around’—The Influence of Offline and Online Servicescapes in Customer Satisfaction and Repurchase Intention29 cited
    • 2015The more, the better? Why abundant information leads to unanticipated outcomes20 cited
    • 2015The importance of atmospherics in the choice of hypermarkets and supermarkets20 cited
    • 2017Repositioning the high street: evidence and reflection from the UK18 cited
    • 2019Shopping cues: Conceptualization, scale development, and validation18 cited
    • 2020Proposing a new model for shopping centre attractiveness assessment by a Combination of Structural Equation Modelling (SEM) and Additive Ratio ASsessment (ARAS)14 cited
    • 2020The impact of grocery retail superstores location on the customer’s perceived quality of servicescape in Jordan14 cited
    • 2017Explaining small-retailer patronage through social capital theory13 cited
    • 2019The Attractiveness of a City-Centre Shopping Environment: Older Consumers’ Perspective13 cited
    • 2018Urban inclusivity through a service design framework5 cited
    • 2017The World Towns Framework: a call to action5 cited