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Cited by

• 2002E‐government: a new route to public sector quality161 cited
• 2011From the Manpower Revolution to the Activation Paradigm : Explaining Institutional Continuity and Change in an Integrating Europe141 cited
• 2001Integrating Financial Management and Performance Management113 cited
• 2003The commitment and satisfaction of lower‐ranked police officers72 cited
• 2011Corporate governance and management practices: stakeholder involvement, quality and sustainability tools adoption71 cited
• 2006Transforming public services – transforming the public servant?70 cited
• 2004Does the talk affect your decision to walk61 cited
• 2001Mediating change for public‐sector professionals46 cited
• 1996Evaluation, learning and the effectiveness of public services43 cited
• 2005The impact of NPM on the job satisfaction of a range of Australian public sector employees43 cited
• 1997Challenges to the Practice and Theory of Public Administration in Europe40 cited
• 2001Pride and Performance in Public Service: Some Patterns of Analysis39 cited
• 1998Public sector quality: political project or legitimate goal?35 cited
• 2000Health Care Reform and the Working Time of Hospital Nurses in England and France