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Achieving competitive advantage through empowering employees: An empirical study
16 references·2 citing·44 second hop
Achieving competitive advantage through empowering employees: An empirical study (2011)Achieving competitive advantage through e…TAKING EMPOWERMENT TO THE NEXT LEVEL: A MULTIPLE-LEVEL MODEL OF EMPOWERMENT, PERFORMANCE, AND SATISFACTION. (2004)TAKING EMPOWERMENT TO THE NEX…The cross‐level effects of culture and climate in human service teams (2002)The cross‐level effects of cu…BEYOND SELF-MANAGEMENT: ANTECEDENTS AND CONSEQUENCES OF TEAM EMPOWERMENT. (1999)BEYOND SELF-MANAGEMENT: ANTEC…The Power Behind Empowerment: Implications for Research and Practice (1998)The Power Behind Empowerment:…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…SOCIAL STRUCTURAL CHARACTERISTICS OF PSYCHOLOGICAL EMPOWERMENT. (1996)SOCIAL STRUCTURAL CHARACTERIS…PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)PSYCHOLOGICAL, EMPOWERMENT IN…Navigating the journey to empowerment (1995)Navigating the journey to emp…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…A Catastrophe Model for Developing Service Satisfaction Strategies (1992)A Catastrophe Model for Devel…Cognitive Elements of Empowerment: An "Interpretive" Model of Intrinsic Task Motivation (1990)Cognitive Elements of Empower…The Empowerment Process: Integrating Theory and Practice (1988)The Empowerment Process: Inte…High-Involvement Management. (1988)High-Involvement Management.Selected Determinants of Consumer Satisfaction and Complaint Reports (1983)Selected Determinants of Cons…Employee and Customer Perceptions of Service in Banks (1980)Employee and Customer Percept…Men and Women of the Corporation. (1978)Men and Women of the Corporat…The drivers of employee creativity and organizational innovation: a dynamic capability view (2021)The drivers of employee creat…Empowering Employees for Quality of Service;The Role of Employee Empowerment on Quality of Service: In Case of Commercial Bank of Ethiopia, Ambo Branch (2019)Empowering Employees for Qual…Intrinsic Motivation and Self-Determination in Human Behavior (1985)Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Efficacy: The Exercise of Control (1999)Cohesion and Performance in Groups: A Meta-Analytic Clarification of Construct Relations. (2003)Virtual Teams: What Do We Know and Where Do We Go From Here? (2004)Empowering Leadership in Management Teams: Effects on Knowledge Sharing, Efficacy, And Performance (2006)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services (1997)Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test1 (2004)The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance (2006)Generalized expectancies for internal versus external control of reinforcement. (1966)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Linking Empowering Leadership and Employee Creativity: The Influence of Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement (2010)Exchange and Power in Social Life (2017)The social psychology of organizing (1969)A SOCIAL CAPITAL THEORY OF CAREER SUCCESS. (2001)Toward a theory of spiritual leadership (2003)On the meaning of work: A theoretical integration and review (2010)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Marketing management: analysis. planning. implementation and control (2000)\nThe use of partial least squares path modeling in international marketing (2009)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Two Decades of Research and Development in Transformational Leadership (1999)The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work (2004)Self‐determination theory and work motivation (2005)On the Evaluation of Structural Equation Models (1988)The Essential Impact of Context on Organizational Behavior (2006)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)EMPLOYEE OWNERSHIP: A CONCEPTUAL MODEL OF PROCESS AND EFFECTS (1991)The effects of transformational leadership on organizational conditions and student engagement with school (2000)Taking Stock: A Review of More than Twenty Years of Research on Empowerment at Work (2008)HIERARCHIES, JOBS, BODIES: (1990)Role congruity theory of prejudice toward female leaders. (2002)Women in the boardroom and their impact on governance and performance☆ (2009)
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References

  • 1995PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION.7,411 cited
  • 1978Men and Women of the Corporation.7,288 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 1988The Empowerment Process: Integrating Theory and Practice4,310 cited
  • 1990Cognitive Elements of Empowerment: An "Interpretive" Model of Intrinsic Task Motivation3,161 cited
  • 1999BEYOND SELF-MANAGEMENT: ANTECEDENTS AND CONSEQUENCES OF TEAM EMPOWERMENT.2,099 cited
  • 1996SOCIAL STRUCTURAL CHARACTERISTICS OF PSYCHOLOGICAL EMPOWERMENT.1,809 cited
  • 1983Selected Determinants of Consumer Satisfaction and Complaint Reports1,466 cited
  • 1988High-Involvement Management.1,130 cited
  • 2004TAKING EMPOWERMENT TO THE NEXT LEVEL: A MULTIPLE-LEVEL MODEL OF EMPOWERMENT, PERFORMANCE, AND SATISFACTION.839 cited
  • 1992A Catastrophe Model for Developing Service Satisfaction Strategies812 cited
  • 2002The cross‐level effects of culture and climate in human service teams758 cited
  • 1980Employee and Customer Perceptions of Service in Banks640 cited
  • 1998The Power Behind Empowerment: Implications for Research and Practice

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444 cited
  • 1995Navigating the journey to empowerment263 cited
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    • 2021The drivers of employee creativity and organizational innovation: a dynamic capability view45 cited
    • 2019Empowering Employees for Quality of Service;The Role of Employee Empowerment on Quality of Service: In Case of Commercial Bank of Ethiopia, Ambo Branch1 cited