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Total Quality Management: Text with Cases (3rd ed.)
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Total Quality Management: Text with Cases (3rd ed.) (2007)Total Quality Management: Text with Cases…Seven Basic Tools Of Quality Control: The Appropriate Quality Techniques For Solving Quality Problems In The Organizations (2017)Seven Basic Tools Of Quality …IDENTIFICATION OF A SET OF APPROPRIATE CRITICAL SUCCESS FACTORS (CSFS) FOR SUCCESSFUL TQM IMPLEMENTATION IN CONSTRUCTION, AND OTHER INDUSTRIES. (2016)IDENTIFICATION OF A SET OF AP…A Quality-Oriented Business Process Meta-Model (2011)A Quality-Oriented Business P…Benchmarking and library quality maturity (2006)Benchmarking and library qual…Competing on the Eight Dimensions of Quality (1987)The management and control of quality (1989)Putting the Balanced Scorecard to Work (1998)What is a process model composed of? (2021)Benchmarking: the search for industry best practices that lead to superior performance (1989)Total Quality Management: The Route to Improving Performance (1993)Total Quality Management: Text with Cases (1995)Key Performance Indicators: Developing, Implementing, and Using Winning KPIs (2007)ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (2009)Impact of organizational culture on quality management and innovation practices among manufacturing SMEs in Nigeria (2021)Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companies (2021)Introduction to Statistical Quality Control (1992)Determining which of the classic seven quality tools are in the quality practitioner’s RCA tool kit (2023)
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  • 2017Seven Basic Tools Of Quality Control: The Appropriate Quality Techniques For Solving Quality Problems In The Organizations38 cited
  • 2016IDENTIFICATION OF A SET OF APPROPRIATE CRITICAL SUCCESS FACTORS (CSFS) FOR SUCCESSFUL TQM IMPLEMENTATION IN CONSTRUCTION, AND OTHER INDUSTRIES.35 cited
  • 2006Benchmarking and library quality maturity33 cited
  • 2011A Quality-Oriented Business Process Meta-Model17 cited

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