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Services science : fundamentals, challenges and future developments
0 references·4 citing·10 second hop
Services science : fundamentals, challenges and future developments (2008)Services science : fundamentals, challeng…Service engineering framework: A simple approach (2014)Service engineering framework…Cloud-Based Collaborative Business Services Provision (2014)Cloud-Based Collaborative Bus…Collaborative Business Services Provision (2013)Collaborative Business Servic…The Evolution and Future of Service (2010)The Evolution and Future of S…Exploring the financial consequences of the servitization of manufacturing (2008)Service Blueprinting: A Practical Technique for Service Innovation (2008)Business Model Generation (2010)ON GOODS AND SERVICES (1977)A research manifesto for services science (2006)Moving Forward and Making a Difference: Research Priorities for the Science of Service (2010)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evolving to a New Dominant Logic for Marketing (2003)Collaborative enterprise networks for solar energy (2015)
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  • 2010The Evolution and Future of Service21 cited
  • 2014Service engineering framework: A simple approach19 cited
  • 2014Cloud-Based Collaborative Business Services Provision19 cited
  • 2013Collaborative Business Services Provision15 cited

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