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Consumer perceived value

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
1996The Behavioral Consequences of Service Quality11,994 cited
1979Review of Psychometric theory (2nd ed.).11,425 cited
1994Marketing Research: An Applied Orientation7,087 cited
2001Consumer perceived value: The development of a multiple item scale6,635 cited
2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
1991Why we buy what we buy: A theory of consumption values4,924 cited
1997Customer value: The next source for competitive advantage4,662 cited
1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality3,139 cited
2003Hedonic shopping motivations2,290 cited
2003Scaling Procedures: Issues and Applications2,091 cited
2000The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda1,795 cited
1999

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The role of perceived risk in the quality-value relationship: A study in a retail environment

1,675 cited

1999Consumer Value: A Framework for Analysis and Research1,527 cited

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