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Cited by

• 2005The Contingent Value of Responsive and Proactive Market Orientations for New Product Program Performance*630 cited
• 2004New service development: learning from and with customers525 cited
• 2011Collaborative networked organisations and customer communities: value co-creation and co-innovation in the networking era512 cited
• 2015Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance498 cited
• 2014Managing open innovation projects with science-based and market-based partners454 cited
• 2005Removing the fuzziness from the fuzzy front-end of service innovations through customer interactions410 cited
• 2003Managing User Involvement in Service Innovation393 cited
• 2006Virtual product experience and customer participation—A chance for customer-centred, really new products370 cited
• 2012Customer experience modeling: from customer experience to service design363 cited
• 2003The impact of market orientation on product innovativeness and business performance355 cited
• 2012Customer co‐creation in service innovation: a matter of communication?354 cited
• 2015Customer-dominant logic: foundations and implications346 cited
• 2017Knowledge-driven preferences in informal inbound open innovation modes. An explorative view on small to medium enterprises