Indian Bank's Employees Perception towards Performance appraisal: A Comparative Study

Abstract

Performance appraisal is the most important human resource practices and an inseparable part of every organization; however this practice is continuously generating dissatisfaction among employees and is viewed as unfair and less effective. Indian banking sector is one of the biggest and fastest growing financial service sectors. Arrival of new private and foreign banks in recent years has given a cause to public sector banks to become more competitive, effective and innovative in their approach. By Past researches public and private sector banks have been compared and have indicated that new private sector banks are outscoring public sector banks in terms of technical and economic efficiency parameters. However, no study could be found that compared public and private banks in India on fairness perceptions of performance appraisal system. Therefore, in this research, we studied the differences between public and private sector banks with respect to perception of fairness of the performance appraisal system and satisfaction regarding performance appraisal. We studied Perception of fairness of the performance appraisal system through nine factors. In this study, we used independent samples t-test (qualitative analysis) to study the mean differences between the two banks. Results showed that private sector bank employees perceive greater fairness and satisfaction with their performance appraisal system as compared to public sector bank employees.

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