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Organizing successful new service development: a literature review
16 references·0 citing·46 second hop
Organizing successful new service development: a literature review (2003)Organizing successful new service develop…A customer‐oriented new service development process (2002)A customer‐oriented new servi…Innovative versus incremental new business services: Different keys for achieving success (2001)Innovative versus incremental…An empirically-based typology of product innovativeness for new financial services: Success and failure scenarios (2001)An empirically-based typology…Knowledge-Intensive Business Services as Co-Producers of Innovation (2000)Knowledge-Intensive Business …New service development: a review of the literature and annotated bibliography (1998)New service development: a re…Management of Innovation in Services (1997)Management of Innovation in S…Leader‐Member Exchange and Transformational Leadership: An Empirical Examination of Innovative Behaviors in Leader‐Member Dyads (1997)Leader‐Member Exchange and Tr…Innovation in services (1997)Innovation in servicesNew modes of innovation (1995)New modes of innovationSuccess Factors in Developing New Business Services (1991)Success Factors in Developing…New Industrial Financial Services: What Distinguishes the Winners (1991)New Industrial Financial Serv…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Success and Failure in New Industrial Services (1989)Success and Failure in New In…A Proposed Model for New Service Development (1989)A Proposed Model for New Serv…Central Problems in the Management of Innovation (1986)Central Problems in the Manag…Marketing Intangible Products and Product Intangibles (1981)Marketing Intangible Products…The Knowledge-creating company: How Japanese companies create the dynamics of innovation (1997)The Tacit Dimension (1997)The Knowledge-Creating Company (1998)Capabilities for managing service innovation: towards a conceptual framework (2010)Service Innovation in the Digital Age: Key Contributions and Future Directions (2015)Relationship between innovation capability, innovation type, and firm performance (2017)Breaking Free from Product Marketing (1977)Case Study Research: Design and Methods (1984)Qualitative evaluation and research methods (1990)New service development: learning from and with customers (2004)Key strategies for the successful involvement of customers in the co‐creation of new technology‐based services (2008)Value in use through service experience (2008)An Evolutionary Theory of Economic Change. (1983)Who co-operates for innovation, and why (2002)The Theory of Economic Development (2003)Management Innovation (2008)A review of innovation research in tourism (2009)Designing services that deliver (1984)New Products: What Separates Winners from Losers? (1987)Marketing management: analysis. planning. implementation and control (2000)Service Innovation Viewed Through a Service-Dominant Logic Lens: A Conceptual Framework and Empirical Analysis (2010)Judgment under Uncertainty: Heuristics and Biases (1975)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)Core capabilities and core rigidities: A paradox in managing new product development (1992)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)KNOWLEDGE TRANSFER IN INTRAORGANIZATIONAL NETWORKS: EFFECTS OF NETWORK POSITION AND ABSORPTIVE CAPACITY ON BUSINESS UNIT INNOVATION AND PERFORMANCE. (2001)Diffusion of Innovations 1 (2019)Competitive Advantage: Creating and Sustaining Superior Performance (1985)The Voice of the Customer (1993)The Effect of Market Orientation on Product Innovation (2000)The Fuzzy Front End of New Product Development for Discontinuous Innovations: A Theoretical Model (2004)Knowledge sharing, innovation and firm performance (2012)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Measurement of Business Performance in Strategy Research: A Comparison of Approaches (1986)Innovation management measurement: A review (2006)Innovation types and innovation management practices in service companies (2007)Effects of Green Innovation on Environmental and Corporate Performance: A Stakeholder Perspective (2015)The Structure of Scientific Revolutions (1963)A resource‐based view of the firm (1984)Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies (2005)Market Orientation: Antecedents and Consequences (1993)The Comparative Advantage Theory of Competition (1995)Intellectual capital: an exploratory study that develops measures and models (1998)Capturing value creation in business relationships: A customer perspective (2003)Value in business markets: What do we know? Where are we going? (2005)Service quality, customer satisfaction, and behavioral intentions in the service factory (2006)
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References

  • 1990The Effect of a Market Orientation on Business Profitability4,254 cited
  • 1986Central Problems in the Management of Innovation3,748 cited
  • 1997Innovation in services1,798 cited
  • 2000Knowledge-Intensive Business Services as Co-Producers of Innovation989 cited
  • 1997Management of Innovation in Services816 cited
  • 1998New service development: a review of the literature and annotated bibliography736 cited
  • 1981Marketing Intangible Products and Product Intangibles684 cited
  • 2001Innovative versus incremental new business services: Different keys for achieving success673 cited
  • 2002A customer‐oriented new service development process600 cited
  • 2001An empirically-based typology of product innovativeness for new financial services: Success and failure scenarios592 cited
  • 1997Leader‐Member Exchange and Transformational Leadership: An Empirical Examination of Innovative Behaviors in Leader‐Member Dyads522 cited
  • 1989A Proposed Model for New Service Development476 cited
  • 1995New modes of innovation444 cited
  • 1989Success and Failure in New Industrial Services436 cited
  • 1991Success Factors in Developing New Business Services350 cited

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  • 1991New Industrial Financial Services: What Distinguishes the Winners349 cited
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