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PART I: THE ORGANIZATIONAL BEHAVIOR CONTEXT 1. Organizational Behavior: An Overview 2. Expectations, Learning, and Appreciative Inquiry 3. Leadership Dynamics PART II: MANAGING TEAMS 4. Team Problem Solving, Decision Making, and Effectiveness 5. Group Dynamics and Performance 6. Conflict Management and Negotiation PART III: UNDERSTANDING AND MANAGING INDIVIDUALS 7. Appreciating Individual Differences 8. Motivation 9. Perception and Attribution 10. Communication 11. Stress and the Management of Stress PART IV: MANAGING ORGANIZATIONAL PROCESSES 12. Organization and Work Design 13. Creativity and Innovation 14. Organization Culture 15. Organizational Change, Development, and Learning (ADVANCED MODULES -- ON THE WWW) PART V: UNDERSTANDING AND MANAGING EMERGING COMPLEX PROCESSES 16. Career Planning and Development 17. Knowledge Management Processes 18. Technology and Computer-based Technology
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