References

No references inside the corpus for this window.

Cited by

• 2013Sociomateriality — Taking the wrong turning?232 cited
• 2009Technology, Organization, and Structure—A Morphogenetic Approach140 cited
• 2008“It's nice to get a wee treat if you've had a bad week”: Consumer motivations in retail loyalty scheme points redemption84 cited
• 2018Competing with loyalty: How to design successful customer loyalty reward programs79 cited
• 2006Strategic Issues in International Retailing66 cited
• 2013The effects of purchase orientations on perceived loyalty programmes' benefits and loyalty57 cited
• 2013Customer relationship management: the evolving role of customer data55 cited
• 2021The impact of introducing a customer loyalty program on category sales and profitability44 cited
• 2008Reward Redemption Behaviour in Retail Loyalty Schemes*41 cited
• 2007Night shoppers in the “open 24 hours” supermarket: a profile40 cited
• 2006Research Note—Using Basket Composition Data for Intelligent Supermarket Pricing36 cited
• 2013Extending customer relationship management: from empowering firms to empowering customers36 cited
• 2012From CM to CRM to CN2: A Research Agenda for the Marketing Communications Transition35 cited
• 2007Reconceptualising the strategic role of loyalty schemes