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Internet Strategies: A Corporate Guide to Exploiting the Internet
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Internet Strategies: A Corporate Guide to Exploiting the Internet (1998)Internet Strategies: A Corporate Guide to…The impact of the Internet upon bank marketing (2010)The impact of the Internet up…The interplay of service complexity and spatial layouts (2006)The interplay of service comp…A taxonomy of e‐business adoption and strategies in small and medium sized enterprises (2004)A taxonomy of e‐business adop…Corporate banking in the UK: personal vs remote interaction (2002)Corporate banking in the UK: …FRAMEWORKS TO SUPPORT E-BUSINESS GROWTH STRATEGY (2001)FRAMEWORKS TO SUPPORT E-BUSIN…Organizational Life Cycles and Shifting Criteria of Effectiveness: Some Preliminary Evidence (1983)Evolution and Revolution as Organizations Grow (1989)The four faces of mass customization. (1998)Evolving the social business (2010)Being and Time (1927)Case Study Research: Design and Methods (1984)Transforming Qualitative Information: Thematic Analysis and Code Development (1998)Understanding the small business sector (1995)Handbook of Organization Studies (1997)Strategy and Structure (1997)Enterprise system investments for competitive advantage: An empirical study of Swiss SMEs (2010)Is there a relationship between information technology adoption and human resource management? (2010)E-business Adoption amongst SMEs: A Structural EquationModeling Approach (2011)A Role Theory Perspective on Dyadic Interactions: The Service Encounter (1985)Developing Buyer-Seller Relationships (1987)Exploiting the virtual value chain (1999)The relative importance of technology in enhancing customer relationships in banking – a Scottish perspective (2004)Technical and functional determinants of customer satisfaction in the bank‐SME relationship (2009)Relationship marketing and the management of corporate image in the bank‐SME relationship (2011)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer Switching Costs: A Typology, Antecedents, and Consequences (2003)
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  • 2002Corporate banking in the UK: personal vs remote interaction42 cited
  • 2004A taxonomy of e‐business adoption and strategies in small and medium sized enterprises33 cited
  • 2001FRAMEWORKS TO SUPPORT E-BUSINESS GROWTH STRATEGY30 cited
  • 2010The impact of the Internet upon bank marketing23 cited
  • 2006The interplay of service complexity and spatial layouts13 cited

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