HUBUNGAN PROFESIONALISME, KOMITMEN ORGANISASI, IKLIM ORGANISASI, DAN STRES KERJA TERHADAP KINERJA PEGAWAI ACCOUNT REPRESENTATIVE DI KPP PRATAMA SURABAYA RUNGKUT

Yohana Sara Kristin · Raden Arja Sadjiarto

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Employee Performance and Management School Leadership and Teacher Performance Employee Performance and Motivation

Abstract

Tujuan penelitian ini adalah untuk mengetahui adakah hubungan antara profesionalisme, komitmen organisasi, iklim organisasi, dan stres kerja terhadap kinerja pegawai Account Representative di KPP Pratama Surabaya Rungkut. Data dalam penelitian diperoleh dengan menggunakan kuesioner yang diisi oleh 25 orang pegawai Account Representative di KPP Pratama Surabaya Rungkut. Teknik analisa data menggunakan analisa korelasi bivariat non parametik rank spearman, uji validitas, uji reliabilitas, uji hipotesis dan uji asumsi klasik. Hasil penelitian menunjukkan bahwa profesionalisme, komitmen organisasi, dan iklim organisasi, mempunyai hubungan positif terhadap kinerja pegawai Account Representative di KPP Pratama Surabaya Rungkut. Sedangkan, stres kerja mempunyai hubungan negatif terhadap kinerja pegawai Account Representative di KPP Pratama Surabaya Rungkut.

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1996Whatisthe Difference Between Organizational Culture and Organizational Climate? A Native's Point of View on a Decade of Paradigm Wars 2016Pengukuran Kinerja Sektor Publik 1994Organizational commitment: The utility of an integrative definition.1991Predicting Job Performance Across Organizations: The Interaction of Work Orientation and Psychological Climate 2002Is it really a mediating construct?1993Motivation and Work Behavior (Fifth edition),Richard M.Steers& Lyman W.Porter,1991,McGraw-Hill

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