Desde el "burnout" al "engagement": ¿una nueva perspectiva?

Marisa Salanova · Wilmar B. Schaufeli · Susana Llorens · José María Peiró Silla · Rosa Grau

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Stress and Burnout Research Job Satisfaction and Organizational Behavior Workaholism, burnout, and well-being

Abstract

espanolEste estudio pone a prueba la estructura factorial del MBI-GS (Maslach Burnout Inventory-General Survey) y de un inventario sobre ‘engagement’, esto es, el constructo hipotetico ‘opuesto’ al ‘burnout’. Los analisis factoriales confirmatorios realizados con una muestra de 514 trabajadores que utilizan tecnologias de la informacion en sus puestos, corroboran lostres factores esperados del ‘burnout’ (agotamiento, cinismo y reducida eficacia profesional)asi como los tres factores esperados del ‘engagement’ (vigor, dedicacion y absorcion). Losanalisis de regresion multiple jerarquicos adicionales ponen de manifiesto que las escalas de‘engagement’ anaden valor para la prediccion de indicadores de bienestar psicologico subjetivo (compromiso organizacional, satisfaccion laboral y entusiasmo laboral) cuando se controla el ‘burnout’. Finalmente, en este trabajo se analizan las limitaciones del estudio y algunas propuestas de investigacion futuras sobre esta nueva perspectiva. EnglishThis study examines the factorial structures of the Maslach Burnout Inventory-General Sur-vey (MBI-GS) and of an inventory that assesses engagement, the hypothesized ‘opposite’ of burnout. Confirmatory factor-analyses in a sample of 514 Spanish workers using informationtechnologies in the workplace, corroborated the expected three-factor structure of the MBI(i.e., exhaustion, cynicism, and reduced efficacy) as well as the hypothesized three-factorstructure of engagement (i.e. vigor, dedication, and absorption). Additional hierarchical multiple regression analysis show the added value of the engagement scales to predict indicators of subjective well-being (i.e. organizational commitment, job satisfaction, and job enthusiasm) when one controls for burnout. Finally, study limitations and perspectives for future research on burnout and engagement are discussed.

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2011Job Burnout and Employee Engagement 2007In Search of the “Third Dimension” of Burnout: Efficacy or Inefficacy?2014Professional Self-Efficacy as a Predictor of Burnout and Engagement: The Role of Challenge and Hindrance Demands 2015Towards a model of teacher well-being: personal and job resources involved in teacher burnout and engagement 2011Volunteer Engagement: Does Engagement Predict the Degree of Satisfaction among New Volunteers and the Commitment of Those who have been Active Longer?2005Bienestar psicológico en estudiantes universitarios: facilitadores y obstaculizadores del desempeño académico 2008Enhancing work engagement through the management of human resources 2012About the Dark and Bright Sides of Self-efficacy: Workaholism and Work Engagement

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