A design for an infrastructure to support organizational decision-making

Abstract

Six criteria for the design of an organizational decision support system (ODSS) are derived from a literature review. These criteria specify that: (1) the output of executive information processing should be an input to an ODSS; (2) details of the transaction flows that occur during decision-making should be stored in a decision database: (3) decision-making groups need access to corporate and public data relevant to their problems; (4) decision-making groups need assistance in identifying expertise relevant to their problems; (5) multi-meeting and iterative decision-making should be supported; and (6) access to ODSS outside formal problem-solving sessions is required. Seven components of an ODSS are described, and examples of how the systems might be used are presented.>

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