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Mass Customization and Performance Assessment: Overview and Research Directions
16 references·0 citing·46 second hop
Mass Customization and Performance Assessment: Overview and Research Directions (2014)Mass Customization and Performance Assess…Design for mass customization: Product variety vs. process variety (2011)Design for mass customization…Assessing Organizational Capabilities: Reviewing and Guiding the Development of Maturity Grids (2011)Assessing Organizational Capa…The effect of quality management on mass customization capability (2010)The effect of quality managem…Cracking the Code of Mass Customization (2009)Cracking the Code of Mass Cus…Multiple Perspectives of Performance Measures (2007)Multiple Perspectives of Perf…A review of performance measurement: Towards performance management (2005)A review of performance measu…Metrics and performance measurement in operations management: dealing with the metrics maze (2004)Metrics and performance measu…Measuring Modularity‐Based Manufacturing Practices and Their Impact on Mass Customization Capability: A Customer‐Driven Perspective (2004)Measuring Modularity‐Based Ma…Mass Customization: Metrics and Modularity (2004)Mass Customization: Metrics a…Measuring performance in a changing business environment (2003)Measuring performance in a ch…Flexibility-driven index for measuring mass customization feasibility on industrialized products (2003)Flexibility-driven index for …Customizability analysis in design for mass customization (2003)Customizability analysis in d…Should your firm adopt a mass customization strategy? (2002)Should your firm adopt a mass…Understanding product family for mass customization by developing commonality indices (2000)Understanding product family …Mass customization: The new frontier in business competition (1999)Mass customization: The new f…Mass Customization: The New Frontier in Business Competition (1994)Mass Customization: The New F…Economics of Product Development by Users: The Impact of “Sticky” Local Information (1998)Dynamic capabilities: what are they? (2000)Linking strategic flexibility and operational efficiency: The mediating role of ambidextrous operational capabilities (2014)Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance (2015)Smart Product Design and Production Control for Effective Mass Customization in the Industry 4.0 Concept (2016)Agency Theory: An Assessment and Review (1989)The balanced scorecard : measures that drive performance (1992)Supply chain risk management and performance (2007)Proactive planning for catastrophic events in supply chains (2008)External Control of Organizations: Resource Dependence Perspective (2011)Supply-chain uncertainty: a review and theoretical foundation for future research (2011)The balanced scorecard--measures that drive performance. (1992)The balanced scorecard: Translating strategy into action (1997)Collaborative networked organizations – Concepts and practice in manufacturing enterprises (2008)Performance measurement in humanitarian relief chains (2008)State of the art literature review on performance measurement (2010)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Strategic management accounting: how far have we come in 25 years? (2008)Performance management in the public sector (2009)Understanding the drivers of international performance for born global firms: An integrated perspective (2014)Firm Resources and Sustained Competitive Advantage (1991)Dynamic capabilities and strategic management (1997)Firm resources and sustained competitive advantage (2004)Choosing the right business process maturity model (2013)Maturity Models in Supply Chain Sustainability: A Systematic Literature Review (2017)Enterprise maturity models: a systematic literature review (2019)The Analytic Hierarchy Process (1985)The role of product architecture in the manufacturing firm (1995)Product portfolio identification based on association rule mining (2004)Product portfolio planning with customer-engineering interaction (2005)A customization-oriented framework for design of sustainable product/service system (2016)Performance measurement system design (1995)Measuring supply chain performance: current research and future directions (2006)Qualitative case studies in operations management: Trends, research outcomes, and future research implications (2010)Performance Measurement: Challenges for Tomorrow* (2011)Coefficient Alpha and the Internal Structure of Tests (1951)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Design Rules (2000)Service Architecture and Modularity* (2009)The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility (2012)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Technology Infusion in Service Encounters (2000)Landscape Design: Designing for Local Action in Complex Worlds (1999)Whither Services Marketing? (2004)A Customer Relationship Management Roadmap: What is Known, Potential Pitfalls, and Where to Go (2005)
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References

  • 1999Mass customization: The new frontier in business competition2,322 cited
  • 2003Measuring performance in a changing business environment610 cited
  • 2005A review of performance measurement: Towards performance management496 cited
  • 1994Mass Customization: The New Frontier in Business Competition457 cited
  • 2004Metrics and performance measurement in operations management: dealing with the metrics maze453 cited
  • 2007Multiple Perspectives of Performance Measures411 cited
  • 2009Cracking the Code of Mass Customization403 cited
  • 2011Assessing Organizational Capabilities: Reviewing and Guiding the Development of Maturity Grids319 cited
  • 2004Measuring Modularity‐Based Manufacturing Practices and Their Impact on Mass Customization Capability: A Customer‐Driven Perspective317 cited
  • 2003Customizability analysis in design for mass customization203 cited
  • 2000Understanding product family for mass customization by developing commonality indices178 cited
  • 2002Should your firm adopt a mass customization strategy?155 cited
  • 2004Mass Customization: Metrics and Modularity115 cited
  • 2010The effect of quality management on mass customization capability94 cited
  • 2011Design for mass customization: Product variety vs. process variety

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92 cited
  • 2003Flexibility-driven index for measuring mass customization feasibility on industrialized products55 cited
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