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Forgiveness and Reconciliation: Theory and Application
0 references·16 citing·53 second hop
Forgiveness and Reconciliation: Theory and Application (2006)Forgiveness and Reconciliation: Theory an…Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement (2020)Managing the product-harm cri…A meta-analysis of the association between forgiveness of others and physical health (2019)A meta-analysis of the associ…Is Forgiveness a Public Health Issue? (2018)Is Forgiveness a Public Healt…Religion and health: A synthesis. (2017)Religion and health: A synthe…Forgiving the self and physical and mental health correlates: A meta-analytic review. (2015)Forgiving the self and physic…Forgiveness and spirituality in psychotherapy: A relational approach. (2015)Forgiveness and spirituality …Research on religion/spirituality and forgiveness: A meta-analytic review. (2013)Research on religion/spiritua…Please Accept My Sincerest Apologies: Examining Follower Reactions to Leader Apology (2013)Please Accept My Sincerest Ap…Efficacy of psychotherapeutic interventions to promote forgiveness: A meta-analysis. (2013)Efficacy of psychotherapeutic…A program of positive intervention in the elderly: memories, gratitude and forgiveness (2013)A program of positive interve…The Forgiving Organization: A Multilevel Model of Forgiveness at Work (2012)The Forgiving Organization: A…“I’m Mad and I Can’t Get That Service Failure Off My Mind” (2012)“I’m Mad and I Can’t Get That…The role of personality characteristics and service failure severity in consumer forgiveness and service outcomes (2011)The role of personality chara…A transactional model of forgiveness in the service failure context: a customer‐driven approach (2011)A transactional model of forg…How acts of forgiveness restore a sense of justice: Addressing status/power and value concerns raised by transgressions (2009)How acts of forgiveness resto…Gender and Forgiveness: A Meta–Analytic Review and Research Agenda (2008)Gender and Forgiveness: A Met…Understanding Attitudes and Predicting Social Behavior (1980)Stress: Appraisal and Coping (2013)Exchange and Power in Social Life (2017)Reclaiming the Future: Understanding Customer Forgiveness of Service Transgressions (2018)Benefits of authenticity: Post-failure loyalty in the sharing economy (2019)A power primer. (1992)Moral Emotions and Moral Behavior (2006)The Effects of Yoga on Positive Mental Health Among Healthy Adults: A Systematic Review and Meta-Analysis (2017)Development of the Self-Forgiveness Dual-Process Scale. (2018)The role of (self-)forgiveness in restorative justice: Linking restorative justice to desistance (2020)Introduction to Meta‐Analysis (2021)Intraclass correlations: Uses in assessing rater reliability. (1979)Bias in meta-analysis detected by a simple, graphical test (1997)Conducting Meta-Analyses in R with the metafor Package (2010)Forgiveness Therapy for the Promotion of Mental Well-Being: A Systematic Review and Meta-Analysis (2016)The social cost of depression: Investigating the impact of impaired social emotion regulation, social cognition, and interpersonal behavior on social functioning (2023)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of Structural Equation Modeling (2012)Customers’ emotion regulation strategies in service failure encounters (2017)Effect of disruptive customer behaviors on others' overall service experience: An appraisal theory perspective (2018)Understanding the Influence of Airport Servicescape on Traveler Dissatisfaction and Misbehavior (2019)The Social Psychology of Organizations. 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(1958)Handbook of Social Psychology (2004)No genuine self‐forgiveness without accepting responsibility: Value reaffirmation as a key to maintaining positive self‐regard (2012)The psychological immune response in the face of transgressions: Pseudo self-forgiveness and threat to belonging (2013)Religious Belief, Religious Priming, and Negative Word of Mouth (2021)The Psychology of Religion and Coping: Theory Research Practice (1998)A Nonparametric "Trim and Fill" Method of Accounting for Publication Bias in Meta-Analysis (2000)Possibilities within Acceptance and Commitment Therapy for Approaching Moral Injury (2015)On the Evaluation of Structural Equation Models (1988)PLS-SEM: Indeed a Silver Bullet (2011)Investigating the role of customer forgiveness following a double deviation (2022)From service failure to brand loyalty: evidence of service recovery paradox (2025)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)Suicide: A study in sociology. (2004)Civilization and Its Discontents (2018)Religiosity/Spirituality and Physiological Markers of Health (2018)Belief, Behavior, and Belonging: How Faith is Indispensable in Preventing and Recovering from Substance Abuse (2019)A Meta-Analysis of Religion/Spirituality and Life Satisfaction (2022)
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  • 2013Efficacy of psychotherapeutic interventions to promote forgiveness: A meta-analysis.444 cited
  • 2008Gender and Forgiveness: A Meta–Analytic Review and Research Agenda343 cited
  • 2012The Forgiving Organization: A Multilevel Model of Forgiveness at Work255 cited
  • 2013Research on religion/spirituality and forgiveness: A meta-analytic review.234 cited
  • 2015Forgiving the self and physical and mental health correlates: A meta-analytic review.232 cited
  • 2011A transactional model of forgiveness in the service failure context: a customer‐driven approach162 cited
  • 2012“I’m Mad and I Can’t Get That Service Failure Off My Mind”160 cited
  • 2017Religion and health: A synthesis.145 cited
  • 2009How acts of forgiveness restore a sense of justice: Addressing status/power and value concerns raised by transgressions142 cited
  • 2020Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement138 cited
  • 2011The role of personality characteristics and service failure severity in consumer forgiveness and service outcomes137 cited
  • 2013Please Accept My Sincerest Apologies: Examining Follower Reactions to Leader Apology131 cited
  • 2015Forgiveness and spirituality in psychotherapy: A relational approach.131 cited

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  • 2013A program of positive intervention in the elderly: memories, gratitude and forgiveness120 cited
  • 2019A meta-analysis of the association between forgiveness of others and physical health116 cited
  • 2018Is Forgiveness a Public Health Issue?115 cited