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The Role of Soft Information in Trust Building: Evidence from Online Social Lending
16 references·11 citing·45 second hop
The Role of Soft Information in Trust Building: Evidence from Online Social Lending (2010)The Role of Soft Information in Trust Bui…Information: Hard and Soft (2018)Information: Hard and SoftEmergence of Financial Intermediaries on Electronic Markets: The Case of Online P2P Lending (2013)Emergence of Financial Interm…Do Social Networks Solve Information Problems for Peer-to-Peer Lending? Evidence from Prosper.com (2011)Do Social Networks Solve Info…What’s in a Picture? 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Understanding Crowdfunding as Collective Action (2018)What Kind of Cause Unites a C…Determinants of Successful Loan Application on Peer-to-Peer Lending Market (2018)Determinants of Successful Lo…Addressing Information Asymmetries in Online Peer-to-Peer Lending (2018)Addressing Information Asymme…A Model for Lender-Borrower Trust in Peer-To-Peer Lending (2018)A Model for Lender-Borrower T…Smiles, Babies, and Status Symbols: The Persuasive Effects of Image Choices in Small-Entrepreneur Crowdfunding Requests (2016)Smiles, Babies, and Status Sy…UNDERSTANDING PERCEIVED PLATFORM TRUST AND INSTITUTIONAL RISK IN PEER-TO-PEER LENDING PLATFORMS FROM COGNITION-BASED AND AFFECT-BASED PERSPECTIVES (2014)UNDERSTANDING PERCEIVED PLATF…The Nature of the Firm (1937)Credit Rationing in Markets with Imperfect Information (1981)The Costs and Benefits of Ownership: A Theory of Vertical and Lateral Integration (1986)Financial Integration and Firm Performance: Evidence from Foreign Bank Entry in Emerging Markets (2007)Fintech: what’s old, what’s new? 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References

  • 1985Economic Action and Social Structure: The Problem of Embeddedness28,713 cited
  • 1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
  • 1970Content Analysis for the Social Sciences and Humanities.4,564 cited
  • 1970Content Analysis for the Social Sciences and Humanities2,155 cited
  • 2003The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan, and Korea1,543 cited
  • 1995Group lending, repayment incentives and social collateral1,227 cited
  • 2002Can We Trust Social Capital?1,002 cited
  • 2018Information: Hard and Soft787 cited
  • 2002Effects of four computer-mediated communications channels on trust development489 cited
  • 2010What’s in a Picture?330 cited
  • 1973The effects of personality and situational variables on behavioral trust.327 cited
  • 2013Emergence of Financial Intermediaries on Electronic Markets: The Case of Online P2P Lending218 cited
  • 2011Do Social Networks Solve Information Problems for Peer-to-Peer Lending? Evidence from Prosper.com168 cited
  • 2004Trust in virtual teams: towards an integrative model of trust formation151 cited
  • 2009Social interactions in P2P lending

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74 cited
  • 2009The Role of Social Capital in People-to-People Lending Marketplaces70 cited
  • Cited by

    • 2018Determinants of Successful Loan Application on Peer-to-Peer Lending Market27 cited
    • 2014UNDERSTANDING PERCEIVED PLATFORM TRUST AND INSTITUTIONAL RISK IN PEER-TO-PEER LENDING PLATFORMS FROM COGNITION-BASED AND AFFECT-BASED PERSPECTIVES20 cited
    • 2025Crowdfunding Success Factors: A Meta-Analytic Investigation20 cited
    • 2018Addressing Information Asymmetries in Online Peer-to-Peer Lending20 cited
    • 2023Peer-to-Peer (P2P) Lending Risk Management: Assessing Credit Risk on Social Lending Platforms Using Textual Factors18 cited
    • 2020Voluntary disclosures and peer-to-peer lending decisions: Evidence from the repeated game17 cited
    • 2016Smiles, Babies, and Status Symbols: The Persuasive Effects of Image Choices in Small-Entrepreneur Crowdfunding Requests13 cited
    • 2021The role of social and psychological related soft information in credit analysis: Evidence from a Fintech Company13 cited
    • 2018A Model for Lender-Borrower Trust in Peer-To-Peer Lending12 cited
    • 2018What Kind of Cause Unites a Crowd? Understanding Crowdfunding as Collective Action12 cited
    • 2021Adverse Selection in P2P Lending: Does Peer Screening Work Efficiently?—Empirical Evidence from a P2P Platform11 cited