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How can gender signal employee qualities in retailing?
16 references·0 citing·42 second hop
How can gender signal employee qualities in retailing? (2015)How can gender signal employee qualities …Signaling Theory: A Review and Assessment (2010)Signaling Theory: A Review an…Unpacking the Gender System (2004)Unpacking the Gender SystemCustomer orientation of service employees (2004)Customer orientation of servi…Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors (2003)Internal Benefits of Service-…Signaling in Retrospect and the Informational Structure of Markets (2002)Signaling in Retrospect and t…The Brave New World of Work (2000)The Brave New World of WorkGender-Stereotypic Images of Occupations Correspond to the Sex Segregation of Employment (1999)Gender-Stereotypic Images of …Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Matching People and Organizations: Selection and Socialization in Public Accounting Firms (1991)Matching People and Organizat…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…A Labour of Love: Women, Work and Caring (1986)A Labour of Love: Women, Work…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…From individual differences to social categories: Analysis of a decade's research on gender. (1984)From individual differences t…A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…Job Market Signaling (1973)Job Market SignalingOrganizational Strategy, Structure, and Process (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)A Service‐Orientated Approach to Marketing of Services (1978)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)The Nature of the Firm (1937)An Economic Theory of Democracy. (1958)The Framing of Decisions and the Psychology of Choice (1981)Signalling Theory and Equilibrium in Strategic Management Research: An Assessment and a Research Agenda (2014)Greenwashing Revisited: In Search of a Typology and Accusation‐Based Definition Incorporating Legitimacy Strategies (2015)International business responses to institutional voids (2017)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate financing and investment decisions when firms have information that investors do not have (1984)Fostering Parasocial Relationships with Celebrities on Social Media: Implications for Celebrity Endorsement (2017)Increasing Vaccination: Putting Psychological Science Into Action (2017)The Handbook of Social Psychology (1969)Doing Gender (1987)Black Feminist Thought: Knowledge, Consciousness, and the Politics of Empowerment. (1992)Gender Ideology: Components, Predictors, and Consequences (2009)Indulging Our Gendered Selves? Sex Segregation by Field of Study in 44 Countries (2009)Gender inequality and restrictive gender norms: framing the challenges to health (2019)Market Orientation: Antecedents and Consequences (1993)The Comparative Advantage Theory of Competition (1995)Intellectual capital: an exploratory study that develops measures and models (1998)Equilibrium in Competitive Insurance Markets: An Essay on the Economics of Imperfect Information (1976)Varieties of Capitalism (2001)Emotional Labor in Service Roles: The Influence of Identity (1993)Why Differences Make a Difference: A Field Study of Diversity, Conflict and Performance in Workgroups (1999)Ethical leadership: A review and future directions (2006)
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References

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  • 1973Job Market Signaling16,329 cited
  • 1990The Effect of a Market Orientation on Business Profitability7,973 cited
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  • 2002Signaling in Retrospect and the Informational Structure of Markets2,446 cited
  • 1991Matching People and Organizations: Selection and Socialization in Public Accounting Firms2,106 cited
  • 2004Unpacking the Gender System1,820 cited
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  • 1999Gender-Stereotypic Images of Occupations Correspond to the Sex Segregation of Employment867 cited
  • 1986A Labour of Love: Women, Work and Caring681 cited
  • 1984From individual differences to social categories: Analysis of a decade's research on gender.

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653 cited
  • 2004Customer orientation of service employees630 cited
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