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Business self-assessment: A strategic tool for building process robustness and achieving integrated management
12 references·9 citing·25 second hop
Business self-assessment: A strategic tool for building process robustness and achieving integrated management (1995)Business self-assessment: A strategic too…The New Industrial Engineering: Information Technology and Business Process Redesign (2011)The New Industrial Engineerin…Putting the Balanced Scorecard to Work (1998)Putting the Balanced Scorecar…The New Economics: For Industry, Government, Education (1996)The New Economics: For Indust…The new economics for industry, government, education (1994)The new economics for industr…Measuring Performance for Business Results (1994)Measuring Performance for Bus…Total Quality Management (1992)Total Quality ManagementThe balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Quality costing for total quality management (1992)Quality costing for total qua…The Fifth Discipline (1990)The Fifth DisciplineReengineering Work: Don’t Automate, Obliterate (1990)Reengineering Work: Don’t Aut…Relevance Lost: The Rise and Fall of Management Accounting (1987)Relevance Lost: The Rise and …Total quality control (1961)Total quality controlA Fuzzy Multilayer Assessment Method for EFQM (2018)A Fuzzy Multilayer Assessment…A systematic approach to diagnose the current status of quality management systems and business processes (2017)A systematic approach to diag…The paradigm shift to Business Excellence 2.0 (2015)The paradigm shift to Busines…A speculation of the presence of overlap and niches in organizational performance management systems (2013)A speculation of the presence…Quality in the public procurement process (2012)Quality in the public procure…Approaches to quality management in the UK: survey evidence and implications (2007)Approaches to quality managem…Organisational performance improvement through quality award process participation (2005)Organisational performance im…Organisational value of participating in a quality award process: a Swedish study (2004)Organisational value of parti…Organisational value of participating in quality award processes (2003)Organisational value of parti…Contemporary Strategy Analysis (1998)Sustainable Operations Management (2005)Methodologies for data quality assessment and improvement (2009)Performance measurement system design (1995)Management control systems and strategy: A critical review (1997)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Supply Chain Management: Implementation Issues and Research Opportunities (1998)Computing Productivity: Firm-Level Evidence (2003)Understanding customer relationship management (CRM) (2003)Towards a dynamic theory of strategy (1991)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Optimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction (1986)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)New Product Quality and Product Development Teams (2000)Pedagogies of Engagement: Classroom-Based Practices (2005)Nonresponse in Household Interview Surveys (1999)Market Orientation and the Learning Organization (1995)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Toward a theory of spiritual leadership (2003)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Moving from performance measurement to performance management (2002)A performance measurement paradigm for integrating strategy formulation: A review of systems and frameworks (2005)Lessons learned from performance management systems implementations (2009)
this work references cited by second hop

References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1990The Fifth Discipline6,350 cited
  • 1987Relevance Lost: The Rise and Fall of Management Accounting3,169 cited
  • 2011The New Industrial Engineering: Information Technology and Business Process Redesign3,035 cited
  • 1990Reengineering Work: Don’t Automate, Obliterate2,922 cited
  • 1998Putting the Balanced Scorecard to Work2,180 cited
  • 1961Total quality control1,547 cited
  • 1996The New Economics: For Industry, Government, Education1,449 cited
  • 1994The new economics for industry, government, education587 cited
  • 1994Measuring Performance for Business Results179 cited
  • 1992Quality costing for total quality management157 cited
  • 1992Total Quality Management128 cited

Cited by

  • 2007Approaches to quality management in the UK: survey evidence and implications44 cited
  • 2015The paradigm shift to Business Excellence 2.041 cited
  • 2005Organisational performance improvement through quality award process participation40 cited
  • 2004Organisational value of participating in a quality award process: a Swedish study

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34 cited
  • 2017A systematic approach to diagnose the current status of quality management systems and business processes27 cited
  • 2018A Fuzzy Multilayer Assessment Method for EFQM25 cited
  • 2012Quality in the public procurement process17 cited
  • 2013A speculation of the presence of overlap and niches in organizational performance management systems9 cited
  • 2003Organisational value of participating in quality award processes9 cited