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Social Set Analysis of Corporate Social Media Crises on Facebook

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2019Effects of data breaches from user-generated content: A corporate reputation analysis61 cited
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2018Analysing the role of crowdfunding in entrepreneurial ecosystems: a social media event study of two competing product launches15 cited
2021Does my Social Media Burn? – Identify Features for the Early Detection of Company-related Online Firestorms on Twitter10 cited
2023“Sanitary measures, social distancing, safety”: The evolution of Swiss hoteliers’ Covid-19 communication through three snapshots7 cited
2021Defining the big social data paradigm through a systematic literature review approach6 cited