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Quality Management Practices in Kenyan Educational Institutions: The Case of the University of Nairobi
16 references·1 citing·35 second hop
Quality Management Practices in Kenyan Educational Institutions: The Case of the University of Nairobi (2007)Quality Management Practices in Kenyan Ed…4 Research Methods: Quantitative and Qualitative Approaches (2023)4 Research Methods: Quantitat…The relationship between total quality management practices and their effects on firm performance (2003)The relationship between tota…Relationships between implementation of TQM, JIT, and TPM and manufacturing performance (2001)Relationships between impleme…EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE? (1999)EXPLODING THE MYTH: DO ALL QU…The Rhetoric and Reality of Total Quality Management (1998)The Rhetoric and Reality of T…Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)The Impact of Quality Managem…Quality from Customer Needs to Customer Satisfaction (1994)Quality from Customer Needs t…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness (1991)Business process improvement …An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…Service Positioning through Structural Change (1987)Service Positioning through S…Stockholders and Stakeholders: A New Perspective on Corporate Governance (1983)Stockholders and Stakeholders…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Out of the Crisis (1982)Out of the CrisisService Quality in Kenyan Universities: Dimensionality and Contextual Analysis (2014)Service Quality in Kenyan Uni…Coefficient Alpha and the Internal Structure of Tests (1951)Total quality management as competitive advantage: A review and empirical study (1995)Arcs of integration: an international study of supply chain strategies (2001)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Introduction (2002)The Structure of Scientific Revolutions (2002)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)LEAN AND GREEN? AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE (2001)Exploring the Locus of Profitable Pollution Reduction (2002)Contingency research in operations management practices (2008)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables (1989)Stakeholder pressure and the adoption of environmental practices: The mediating effect of training (2009)How Information Management Capability Influences Firm Performance1 (2011)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Business Education & Accreditation (2013)Effect of motivation on employee performance of commercial banks in Kenya: A case study of Kenya Commercial Bank in Migori County (2015)Impact of information technology innovation on firm performance in Kenya (2019)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)On theory in operations management (1998)
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References

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  • 1994

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Quality from Customer Needs to Customer Satisfaction
744 cited
  • 1999EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE?633 cited
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    • 2014Service Quality in Kenyan Universities: Dimensionality and Contextual Analysis21 cited