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Customer Churn Prediction for Broadband Internet Services · Study

WorkCustomer Churn Prediction for Broadband Internet Services

B. Q. Huang2009

Work2009

Customer Churn Prediction for Broadband Internet Services

B. Q. Huang · Tahar Kechadi · Brian Buckley

34 citations·0/0 files stored·Lecture notes in computer science

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Customer churn and segmentation Customer Service Quality and Loyalty Data Mining and Machine Learning Applications

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References

2005Applying data mining to telecom churn management 2002Turning telecommunications call details to churn prediction: a data mining approach 2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques 2003A novel evolutionary data mining algorithm with applications to churn prediction 2005Computer assisted customer churn management: State-of-the-art and future trends 2008Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 2005Customer Churn Prediction Using Improved One-Class Support Vector Machine 2008Churn Prediction: Does Technology Matter?

Cited by

2010Churn in Social Networks: A Discussion Boards Case Study 2024Customer Churn Prediction for Telecommunication Companies using Machine Learning and Ensemble Methods 2011A Rule-Based Method for Customer Churn Prediction in Telecommunication Services 2015Customer churn prediction in telecommunication 2010A new filter feature selection approach for customer churn prediction in telecommunications

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2009A new feature set with new window techniques for customer churn prediction in land-line telecommunicationsarticle · 9 shared references 2013Customer Churn Prediction in Telecommunication A Decade Review and Classificationreview · 8 shared references 2016Intelligent data analysis approaches to churn as a business problem: a surveyarticle · 7 shared references 2015Customer churn prediction in telecommunicationother · 7 shared references 2010A new filter feature selection approach for customer churn prediction in telecommunicationsother · 7 shared references 2012Applying Data Mining to Insurance Customer Churn Managementarticle · 6 shared references

Details

Year2009

Typeother

Published2009-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations34

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1007/978-3-642-03730-6_19

openalex_workW1932575417

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2013CDR Analysis Based Telco Churn Prediction and Customer Behavior Insights: A Case Study

2019Customer attrition analysis in the securities industry: a large-scale field study in Korea

2021Predicting Customer Churn using ensemble learning: Case Study of a Fixed Broadband Company