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CDR Analysis Based Telco Churn Prediction and Customer Behavior Insights: A Case Study · Study

WorkCDR Analysis Based Telco Churn Prediction and Customer Behavior Insights: A Case Study

Natwar Modani2013

Work2013

CDR Analysis Based Telco Churn Prediction and Customer Behavior Insights: A Case Study

Natwar Modani · Kuntal Dey · Ritesh Gupta · Shantanu Godbole

14 citations·0/0 files stored·Lecture notes in computer science

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Customer churn and segmentation Customer Service Quality and Loyalty Online Learning and Analytics

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References

2005The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Customer Retention 2005Applying data mining to telecom churn management 2002Turning telecommunications call details to churn prediction: a data mining approach 2003Customer attrition analysis for financial services using proportional hazard models 2008Social ties and their relevance to churn in mobile telecom networks 2009Customer churn prediction by hybrid neural networks 2006CRM at a pay-TV company: Using analytical models to reduce customer attrition by targeted marketing for subscription services 2010Predicting customer churn in mobile networks through analysis of social groups

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2017Churn Prediction Using Dynamic RFM-Augmented Node2vec 2017Scalable RFM-enriched Representation Learning for Churn Prediction

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2010Churn in Social Networkschapter · 9 shared references 2020A Survey on Churn Analysis in Various Business Domainsarticle · 7 shared references 2012A Graph-Based Churn Prediction Model for Mobile Telecom Networksother · 7 shared references 2017A churn prediction model for prepaid customers in telecom using fuzzy classifiersarticle · 6 shared references 2011Churn Prediction in MMORPGs Using Player Motivation Theories and an Ensemble Approachother · 6 shared references 2017A fuzzy based churn prediction and retention model for prepaid customers in telecom industryarticle · 6 shared references

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Year2013

Typeother

Published2013-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations14

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1007/978-3-642-41154-0_19

openalex_workW99030785

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