References

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• 2005Applying data mining to telecom churn management514 cited
• 2002Turning telecommunications call details to churn prediction: a data mining approach460 cited
• 2003Customer attrition analysis for financial services using proportional hazard models430 cited
• 2008Social ties and their relevance to churn in mobile telecom networks329 cited
• 2009Customer churn prediction by hybrid neural networks321 cited
• 2006CRM at a pay-TV company: Using analytical models to reduce customer attrition by targeted marketing for subscription services241 cited
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• 2009Churn Prediction in MMORPGs: A Social Influence Based Approach167 cited
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• 2009APPLYING DATA MINING TO TELECOM CHURN MANAGEMENT65 cited
• 2011The effect of user features on churn in social networks60 cited
• 2010Churn in Social Networks35 cited
• 2009Customer Churn Prediction for Broadband Internet Services34 cited

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