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The interplay of service complexity and spatial layouts
16 references·0 citing·32 second hop
The interplay of service complexity and spatial layouts (2006)The interplay of service complexity and s…The Internet Galaxy: Reflections on the Internet, Business, and Society (2002)The Internet Galaxy: Reflecti…Qualitative Analysis: Practice and Innovation (2002)Qualitative Analysis: Practic…A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)A Set of Principles for Condu…Transforming Qualitative Information: Thematic Analysis and Code Development (1998)Transforming Qualitative Info…The Production of Space (1992)The Production of SpaceServicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …The Condition of Postmodernity (1991)The Condition of PostmodernityEvaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…The Long Interview (1988)The Long InterviewHandbook of environmental psychology (1987)Handbook of environmental psy…Problems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Truth and Method (1977)Truth and MethodAn approach to environmental psychology (1974)An approach to environmental …Truth and Method (1960)Truth and MethodBeing and Time (1927)Being and TimeAtmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)The Constitution of Society. Outline of the Theory of Structuration (1984)Doing interpretive research (2006)The Nature of Theory in Information Systems1 (2006)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)Using thematic analysis in psychology (2006)Thematic Analysis (2017)Reflecting on reflexive thematic analysis (2019)Narrative configuration in qualitative analysis (1995)Theory Construction in Qualitative Research (2012)The Foundations of Social Research: Meaning and Perspective in the Research Process (1998)The ethics of algorithms: Mapping the debate (2016)From Managerialism to Entrepreneurialism: The Transformation in Urban Governance in Late Capitalism (1989)Territoriality and beyond: problematizing modernity in international relations (1993)The Handbook of Journalism Studies (2009)Rethinking authenticity in tourism experience (1999)Cities and the Geographies of “Actually Existing Neoliberalism” (2002)The Politics and Poetics of Infrastructure (2013)Handbook of Interview Research (2001)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)The qualitative research interview (2006)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1998Transforming Qualitative Information: Thematic Analysis and Code Development13,496 cited
  • 1927Being and Time12,200 cited
  • 1992The Production of Space9,639 cited
  • 1960Truth and Method9,247 cited
  • 1991The Condition of Postmodernity8,605 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1999A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems15,261 cited
  • 1988The Long Interview5,219 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1987Handbook of environmental psychology2,979 cited
  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 1977Truth and Method2,150 cited
  • 2002The Internet Galaxy: Reflections on the Internet, Business, and Society1,888 cited
  • 2002Qualitative Analysis: Practice and Innovation1,766 cited

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