Human resource outsourcing: 19902004

Jie Shen

46 citations0/0 files storedJournal of Organisational Transformation & Social Change

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Outsourcing and Supply Chain Management Human Resource and Talent Management Employer Branding and e-HRM

Abstract

Given the increasing use of and considerable debates on human resource outsourcing (HRO), this study critically reviews the existing literature on a selection of HRO issues. It concludes that HRO has been widely practised since 1990, but its growth is modest rather than overwhelmingly rapid, and so is the anticipated future development. While saving costs, seeking better services and enhancing core competency are the main reasons for HRO, there is no evidence suggesting that these objectives have been easily achieved. There is no clear pattern of outsourcing HR activities, which points to the limitation of the traditional approach with regard to core and periphery issues. The effective management of HRO greatly lies in selecting the right vendors, ensuring service quality, building strategic relations and managing changes. This study also discusses the implications of the findings and the directions for future research.

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References

1991Firm Resources and Sustained Competitive Advantage 1996Interorganizational Collaboration and the Locus of Innovation: Networks of Learning in Biotechnology 1990Competitive Advantage of Nations 1998A new mandate for human resources.1992Outsourcing and industrial decline 1996Management Accounting 1998Strategies of Cooperation 1998Virtual HR: Strategic human resource management in the 21st century

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