SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Customer satisfaction and organisational justice
16 references·3 citing·38 second hop
Customer satisfaction and organisational justice (2004)Customer satisfaction and organisational …How to Choose a Leadership Pattern (2017)How to Choose a Leadership Pa…Authority and Communication in Organizations (2002)Authority and Communication i…Organizational Justice and Human Resource Management (1998)Organizational Justice and Hu…Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Innovation, Market Orientatio…The Effect of Wage Dispersion on Satisfaction, Productivity, and Working Collaboratively: Evidence from College and University Faculty (1993)The Effect of Wage Dispersion…Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts. (1990)Employee theft as a reaction …The Social Psychology of Procedural Justice (1988)The Social Psychology of Proc…Interactional fairness judgments: The influence of causal accounts (1987)Interactional fairness judgme…PARTICIPATION, SATISFACTION, AND PRODUCTIVITY: A META-ANALYTIC REVIEW. (1986)PARTICIPATION, SATISFACTION, …Interactional justice : communication criteria of fairness (1986)Interactional justice : commu…What Should Be Done with Equity Theory? (1980)What Should Be Done with Equi…Social Exchange (1980)Social ExchangeWhat Should Be Done with Equity Theory? New Approaches to the Study of Fairness in Social Relationships. (1976)What Should Be Done with Equi…Procedural Justice: A Psychological Analysis (1975)Procedural Justice: A Psychol…Inequity In Social Exchange (1965)Inequity In Social ExchangeSocial Behavior: Its Elementary Forms (1963)Social Behavior: Its Elementa…Meeting the expectations of the social housing recipients in South Africa: a myth or reality? (2020)Meeting the expectations of t…Impact of Organizational Justice and Psychological Empowerment on Perceived Organizational Performance: The Mediating Role of Organizational Citizenship Behaviour (2015)Impact of Organizational Just…Managing the needs of end‐users in the design and delivery of construction projects (2010)Managing the needs of end‐use…The Social System (1951)The psychology of procedural justice: A test of the group-value model. (1989)Uncertainty management by means of fairness judgments (2002)Exchange and Power in Social Life (2017)Handbook of Industrial and Organizational Psychology. (1977)A Taxonomy of Organizational Justice Theories (1987)THE PEOPLE MAKE THE PLACE (1987)Incivility in the workplace: Incidence and impact. (2001)Ethical leadership: A review and future directions (2006)8 Social Hierarchy: The Self‐Reinforcing Nature of Power and Status (2008)A Theory of Social Comparison Processes (1954)A Theory of Cognitive Dissonance (1957)Exchange and Power in Social Life. (1965)Social stigma and self-esteem: The self-protective properties of stigma. (1989)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Organizational culture and leadership (1993)Organizational Learning: A Theory of Action Perspective (1997)Learning orientation, firm innovation capability, and firm performance (2002)Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003)Dynamic capabilities: A review and research agenda (2007)INTEGRATING JUSTICE AND SOCIAL EXCHANGE: THE DIFFERING EFFECTS OF FAIR PROCEDURES AND TREATMENT ON WORK RELATIONSHIPS. (2000)Organizational Behavior: Affect in the Workplace (2002)Behavioral Ethics in Organizations: A Review (2006)A Relational Model of Authority in Groups (1992)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Toward an integrative social identity model of collective action: A quantitative research synthesis of three socio-psychological perspectives. (2008)What is Procedural Justice?: Criteria Used by Citizens to Assess the Fairness of Legal Procedures (1988)Voice, control, and procedural justice: Instrumental and noninstrumental concerns in fairness judgments. (1990)The Knowledge, Skill, and Ability Requirements for Teamwork: Implications for Human Resource Management (1994)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)CONSEQUENCES OF ABUSIVE SUPERVISION. (2000)A Theory of Fairness, Competition, and Cooperation (1999)Social Capital in the Creation of Human Capital (2000)Social Exchange Theory: An Interdisciplinary Review (2005)An integrative framework for explaining reactions to decisions: Interactive effects of outcomes and procedures. (1996)CURRENT RESEARCH IN SOCIAL PSYCHOLOGY (1996)Predicting workplace aggression: A meta-analysis. (2007)
this work references cited by second hop

References

  • 1965Inequity In Social Exchange10,813 cited
  • 1988The Social Psychology of Procedural Justice6,583 cited
  • 1963Social Behavior: Its Elementary Forms4,692 cited
  • 1998Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination3,968 cited
  • 1975Procedural Justice: A Psychological Analysis3,245 cited
  • 1980What Should Be Done with Equity Theory?3,007 cited
  • 1986Interactional justice : communication criteria of fairness2,766 cited
  • 1998Organizational Justice and Human Resource Management1,869 cited
  • 1976What Should Be Done with Equity Theory? New Approaches to the Study of Fairness in Social Relationships.1,772 cited
  • 1990Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts.1,647 cited
  • 2017How to Choose a Leadership Pattern1,181 cited
  • 1980Social Exchange974 cited
  • 2002Authority and Communication in Organizations968 cited
  • 1986PARTICIPATION, SATISFACTION, AND PRODUCTIVITY: A META-ANALYTIC REVIEW.906 cited
  • 1987Interactional fairness judgments: The influence of causal accounts782 cited
  • 1993

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

The Effect of Wage Dispersion on Satisfaction, Productivity, and Working Collaboratively: Evidence from College and University Faculty
764 cited

Cited by

  • 2010Managing the needs of end‐users in the design and delivery of construction projects68 cited
  • 2015Impact of Organizational Justice and Psychological Empowerment on Perceived Organizational Performance: The Mediating Role of Organizational Citizenship Behaviour23 cited
  • 2020Meeting the expectations of the social housing recipients in South Africa: a myth or reality?6 cited