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ArticleAtmospheric Affect as a Tool for Creating Value and Gaining Share of Customer

Barry J. Babin2000

Article2000

Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer

Barry J. Babin · Jill S. Attaway

823 citations·0/0 files stored·Journal of Business Research

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Consumer Retail Behavior Studies Customer Service Quality and Loyalty Consumer Market Behavior and Pricing

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1988Structural equation modeling in practice: A review and recommended two-step approach.1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value 1993Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction 1987Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising 1994The Influence of Store Environment on Quality Inferences and Store Image 1987The Role of Imagery in Information Processing: Review and Extensions

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Year2000

Typearticle

Published2000-08-01

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations823

Files0 public / 0

ShelfConsumer Retail Behavior Studies

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doi10.1016/s0148-2963(99)00011-9

openalex_workW1966930701

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2007Hedonic and utilitarian shopping goals: The online experience