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Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer
11 references·16 citing·46 second hop
Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer (2000)Atmospheric Affect as a Tool for Creating…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Public Service Advertisements: Emotions and Empathy Guide Prosocial Behavior (1994)Public Service Advertisements…Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction (1993)Assessing the Dimensionality …Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …An experimental approach to making retail store environmental decisions. (1992)An experimental approach to m…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …The Role of Imagery in Information Processing: Review and Extensions (1987)The Role of Imagery in Inform…Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising (1987)Assessing the Role of Emotion…Consumer Search: An Extended Framework (1986)Consumer Search: An Extended …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Driving Brand Engagement Through Online Social Influencers: An Empirical Investigation of Sponsored Blogging Campaigns (2019)Driving Brand Engagement Thro…Fashion Shopping in Multichannel Retail: The Role of Technology in Enhancing the Customer Experience (2014)Fashion Shopping in Multichan…The Effect of Experience Quality on Perceived Value, Satisfaction, Image and Behavioral Intention of Water Park Patrons: New versus Repeat Visitors (2013)The Effect of Experience Qual…Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast‐casual restaurant industry (2010)Relationships among hedonic a…Determinants of customer repurchase intention in online shopping (2009)Determinants of customer repu…How quality, value, image, and satisfaction create loyalty at a Chinese telecom (2008)How quality, value, image, an…The Positive and Negative Effects of Switching Costs on Relational Outcomes (2007)The Positive and Negative Eff…The concept of perceived value: a systematic review of the research (2007)The concept of perceived valu…Hedonic and utilitarian shopping goals: The online experience (2007)Hedonic and utilitarian shopp…Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions (2006)Decomposing the value of depa…Modeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea (2005)Modeling consumer satisfactio…The theme park experience: An analysis of pleasure, arousal and satisfaction (2004)The theme park experience: An…The role of affective factors on perceived cruise vacation value (2004)The role of affective factors…Social-Servicescape Conceptual Model (2003)Social-Servicescape Conceptua…Impact of ambient odors on mall shoppers' emotions, cognition, and spending (2003)Impact of ambient odors on ma…Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events (2002)Investigating the role of the…A circumplex model of affect. 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this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1993Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction1,971 cited
  • 1987Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising1,636 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 1987The Role of Imagery in Information Processing: Review and Extensions1,279 cited
  • 1986Consumer Search: An Extended Framework1,025 cited
  • 1992An experimental approach to making retail store environmental decisions.1,001 cited
  • 1994Public Service Advertisements: Emotions and Empathy Guide Prosocial Behavior587 cited

Cited by

  • 2007The concept of perceived value: a systematic review of the research1,272 cited
  • 2004The theme park experience: An analysis of pleasure, arousal and satisfaction907 cited
  • 2008How quality, value, image, and satisfaction create loyalty at a Chinese telecom

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806 cited
  • 2019Driving Brand Engagement Through Online Social Influencers: An Empirical Investigation of Sponsored Blogging Campaigns788 cited
  • 2003Impact of ambient odors on mall shoppers' emotions, cognition, and spending729 cited
  • 2009Determinants of customer repurchase intention in online shopping657 cited
  • 2004The role of affective factors on perceived cruise vacation value653 cited
  • 2007Hedonic and utilitarian shopping goals: The online experience644 cited
  • 2010Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast‐casual restaurant industry626 cited
  • 2002Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events590 cited
  • 2003Social-Servicescape Conceptual Model576 cited
  • 2005Modeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea561 cited
  • 2006Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions517 cited
  • 2013The Effect of Experience Quality on Perceived Value, Satisfaction, Image and Behavioral Intention of Water Park Patrons: New versus Repeat Visitors462 cited
  • 2014Fashion Shopping in Multichannel Retail: The Role of Technology in Enhancing the Customer Experience451 cited
  • 2007The Positive and Negative Effects of Switching Costs on Relational Outcomes446 cited