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Examining the effects of malfunctioning personalized services on online users' distrust and behaviors
16 references·11 citing·41 second hop
Examining the effects of malfunctioning personalized services on online users' distrust and behaviors (2013)Examining the effects of malfunctioning p…An empirical comparison of the efficacy of covariance-based and variance-based SEM (2009)An empirical comparison of th…The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents1 (2006)The Effects of Personalizatio…Trust In and Adoption of Online Recommendation Agents (2005)Trust In and Adoption of Onli…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Trust Transfer on the World Wide Web (2003)Trust Transfer on the World W…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Individual Trust in Online Firms: Scale Development and Initial Test (2002)Individual Trust in Online Fi…Effect of trust on customer acceptance of Internet banking (2002)Effect of trust on customer a…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Trust and Distrust Definitions: One Bite at a Time (2001)Trust and Distrust Definition…TRUST AND DISTRUST IN ORGANIZATIONS: Emerging Perspectives, Enduring Questions (1999)TRUST AND DISTRUST IN ORGANIZ…Trust And Distrust: New Relationships and Realities (1998)Trust And Distrust: New Relat…Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Efficient Assessment of Need for Cognition (1984)The Efficient Assessment of N…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…AI nudging and decision quality: Evidence from randomized experiments in online recommendation setting (2025)AI nudging and decision quali…“ENHANCING LEARNING POTENTIAL: INVESTIGATING MARKETING STUDENTS’ BEHAVIORAL INTENTIONS TO ADOPT CHATGPT” (2024)“ENHANCING LEARNING POTENTIAL…When WhatsApp changed its privacy policy: explaining WhatsApp discontinuation using an enablers-inhibitors' perspective (2023)When WhatsApp changed its pri…Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems (2023)Social trust and algorithmic …Factors Influencing Student Information Technology Adoption (2021)Factors Influencing Student I…Trust barriers to online shopping: Investigating and prioritizing trust barriers in an intuitionistic fuzzy environment (2020)Trust barriers to online shop…Research Dilemmas with Behavioral Big Data (2017)Research Dilemmas with Behavi…Modeling consumer distrust of online hotel reviews (2017)Modeling consumer distrust of…Consumer desire for personalisation of products and services: cultural antecedents and consequences for customer evaluations (2017)Consumer desire for personali…Location-based system: Comparative effects of personalization vs ease of use (2016)Location-based system: Compar…The influence of familiarity, trust and norms of reciprocity on an experienced sense of community: an empirical analysis based on social online services (2014)The influence of familiarity,…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Structural equation modeling in practice: A review and recommended two-step approach. 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References

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  • 2005Trust In and Adoption of Online Recommendation Agents

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842 cited
  • 2001Trust and Distrust Definitions: One Bite at a Time747 cited
  • Cited by

    • 2017Modeling consumer distrust of online hotel reviews120 cited
    • 2021Factors Influencing Student Information Technology Adoption73 cited
    • 2023Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems64 cited
    • 2024“ENHANCING LEARNING POTENTIAL: INVESTIGATING MARKETING STUDENTS’ BEHAVIORAL INTENTIONS TO ADOPT CHATGPT”62 cited
    • 2014The influence of familiarity, trust and norms of reciprocity on an experienced sense of community: an empirical analysis based on social online services54 cited
    • 2020Trust barriers to online shopping: Investigating and prioritizing trust barriers in an intuitionistic fuzzy environment45 cited
    • 2016Location-based system: Comparative effects of personalization vs ease of use39 cited
    • 2017Research Dilemmas with Behavioral Big Data35 cited
    • 2017Consumer desire for personalisation of products and services: cultural antecedents and consequences for customer evaluations27 cited
    • 2023When WhatsApp changed its privacy policy: explaining WhatsApp discontinuation using an enablers-inhibitors' perspective26 cited
    • 2025AI nudging and decision quality: Evidence from randomized experiments in online recommendation setting10 cited